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BBVI outage?

ar098
May 06, 2015 11:00PM

Registered: 5 years ago
Posts: 29

About half an hour ago I was working on homework and my Internet cut off. Is the area near Beeston Hill down, or is something wrong with my equipment?

Re: BBVI outage?
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rotorhead
May 06, 2015 11:20PM

Registered: 12 years ago
Posts: 2,444

I am on Beeston Hill STX and my BBVI is down. I would like to know if anyone else is down.

I did a tracert to an address off island and my trace gets into a routing loop.

BTW I left voice mail at BBVI.



Edited 1 time(s). Last edit at 05/06/2015 11:29PM by rotorhead.

Re: BBVI outage?

ar098
May 06, 2015 11:32PM

Registered: 5 years ago
Posts: 29

Glad to know I'm not the only one.

Re: BBVI outage?
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CruzanIron
May 07, 2015 03:26AM

Registered: 4 years ago
Posts: 2,383

3:25 and they are still off.

Re: BBVI outage?
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bathiel
May 07, 2015 07:15AM

Registered: 10 years ago
Posts: 509

Off for me as well at 7:15 am, Estate St. John. I can't even connect to their website via my cellphone.

Re: BBVI outage?

ar098
May 07, 2015 07:20AM

Registered: 5 years ago
Posts: 29

Their phone line also appears to be down.

Re: BBVI outage?

pt
May 07, 2015 07:27AM

Registered: 12 years ago
Posts: 158

What is "BBVI?"

Thanks,
PT

Re: BBVI outage?

speee1dy
May 07, 2015 07:41AM

Registered: 9 years ago
Posts: 8,258

off this am in town too

Re: BBVI outage?

IslandHops
May 07, 2015 07:53AM

Registered: 9 years ago
Posts: 929

Yesterday morning they had a problem with the DNS servers. I left a message but never received a call back.

Last night sometime it appears it all went dark - but everything appears to be up and running now.

Very unusual to have such extended outages with BBVI.

Re: BBVI outage?

dxphy
May 07, 2015 07:57AM

Registered: 6 years ago
Posts: 158

Work u[p this morning @ 7:00am and i was offline as well. I have LOS with Little Princess Hill Tower Site.

Re: BBVI outage?

SunnyCaribe
May 07, 2015 07:59AM

Registered: 7 years ago
Posts: 493

It just came back for me as well.

Was the outage localized to st Croix, or to any particular section of the island?

Re: BBVI outage?
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bathiel
May 07, 2015 08:26AM

Registered: 10 years ago
Posts: 509

Back on for me as well.

Based on the people reporting here, it looked like it was centered around the Princesse tower. But I'm only speculating.

Bernie

Re: BBVI outage?

ar098
May 07, 2015 08:39AM

Registered: 5 years ago
Posts: 29

I've heard reports of it being out on the far East end and the far West end.

Re: BBVI outage?

speee1dy
May 07, 2015 08:47AM

Registered: 9 years ago
Posts: 8,258

people at work have no internet at their homes

Re: BBVI outage?

SunnyCaribe
May 07, 2015 10:01AM

Registered: 7 years ago
Posts: 493

.....Aaaaaand down again.

Re: BBVI outage?
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CruzanIron
May 07, 2015 12:04PM

Registered: 4 years ago
Posts: 2,383

Just lost it mid island

Re: BBVI outage?
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bathiel
May 07, 2015 12:21PM

Registered: 10 years ago
Posts: 509

Me too. Has anyone been able to get an idea of the problem? I've been calling BBVI and keep getting a busy signal.

Bernie

Re: BBVI outage?

speee1dy
May 07, 2015 12:24PM

Registered: 9 years ago
Posts: 8,258

was wondering if anyone heard from them

Re: BBVI outage?

pilatesgal318
May 07, 2015 12:26PM

Registered: 12 years ago
Posts: 404

I am out, too. Recovery Hill - was on early this morning, went to get online for a webinar and nothing....called and left a message.

Re: BBVI outage?
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meowruff
May 07, 2015 12:44PM

Registered: 10 years ago
Posts: 345

BBVI was down on the east end by Divi this morning too.

Re: BBVI outage?
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rotorhead
May 07, 2015 12:58PM

Registered: 12 years ago
Posts: 2,444

Their status says that all four islands are affected and that they are working on the problem. No estimate about when it will be available again.

Re: BBVI outage?
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rotorhead
May 07, 2015 01:13PM

Registered: 12 years ago
Posts: 2,444

Back up at 13:10.

Re: BBVI outage?

speee1dy
May 07, 2015 01:31PM

Registered: 9 years ago
Posts: 8,258

thanks rotor

Re: BBVI outage?

Beeski
May 07, 2015 02:48PM

Registered: 9 years ago
Posts: 601

Sorry 'bout that.
Last night's problem was a bad Air Conditioner.
Today at lunch was a bad circuit breaker.
There will be a short outage, early Friday morning, to upgrade/replace the circuit breaker.
A completely redundant cabinet, router, switch, power supply, battery bank, air conditioner and backhaul radio will be installed in the next week or 2 to eliminate the single point of failure.

Re: BBVI outage?

speee1dy
May 07, 2015 02:50PM

Registered: 9 years ago
Posts: 8,258

thank you for the update beeski

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