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Re: I think WAPA is screwing us over.

watruw8ing4
December 08, 2016 05:55PM

Registered: 11 years ago
Posts: 851

Quote
vicanuck
Quote
watruw8ing4
A simple audit program at the end of each batch cycle would alert them before they sent errant bills out and wasted the paper and postage. I could write it in a day. But they'd have to pay me up front. happy

An audit program? In the VI? You're joking right?

Ha Ha! Yep, sort of. A girl can dream . . .

Re: I think WAPA is screwing us over.

AandA2VI
December 19, 2016 10:26AM

Registered: 6 years ago
Posts: 2,208

Oh boy... $65 bill this month. What a s-show.

Re: I think WAPA is screwing us over.

LiquidFluoride
December 19, 2016 03:15PM

Registered: 5 years ago
Posts: 1,940

Quote
AandA2VI
Oh boy... $65 bill this month. What a s-show.

Billdate #days #KWH/day... #kwh for bill

12/2016 29 1.52 44.00 <-- LOL?

11/2016 34 38.44 1,307.00

10/2016 25 27.12 678.00

09/2016 37 43.62 1,614.00

Re: I think WAPA is screwing us over.

speee1dy
December 19, 2016 03:22PM

Registered: 10 years ago
Posts: 8,515

wapa has to be as inept as any government program in the world

Re: I think WAPA is screwing us over.

Jumbie
December 22, 2016 08:28AM

Registered: 8 years ago
Posts: 675

For 2 months in a row now, the smart meter at our condo in La Grande Princesse shows avg daily usage of .7 kwh /day instead of the 1.7 kwh a day it did for several months after we shut it down in April. The less than 1 kwh /day usage is what it used to be before the smart (aka dumb), meter was installed.

Jumbie

Re: I think WAPA is screwing us over.

AandA2VI
December 23, 2016 01:27AM

Registered: 6 years ago
Posts: 2,208

Quote
speee1dy
wapa has to be as inept as any government program in the world

They really are inept 100%. My power got shut off today. I thought it was an outage as we've had them every day for a week now. So I called and they shut it off because they forgot to adjust for last month when I went in to fix the overage estimate. So I had a balance from last month even though I didn't. They did get it on within the hour at least. mad

Re: I think WAPA is screwing us over.

speee1dy
December 23, 2016 10:21AM

Registered: 10 years ago
Posts: 8,515

what a farce wapa is

Re: I think WAPA is screwing us over.

stxsailor
December 23, 2016 11:35AM

Registered: 2 years ago
Posts: 485

"They really are inept 100%. My power got shut off today. I thought it was an outage as we've had them every day for a week now. So I called and they shut it off because they forgot to adjust for last month when I went in to fix the overage estimate. So I had a balance from last month even though I didn't. They did get it on within the hour at least"

Yet the Government is how far behind on payments and they all have power?????

Re: I think WAPA is screwing us over.

Jumbie
December 23, 2016 11:58AM

Registered: 8 years ago
Posts: 675

Quote from stxsailor :Yet the Government is how far behind on payments and they all have power????? -- This is the biggest reason why the government should not own the power company.

When an outside power company from the U.S. made a proposal to buy / takeover WAPA many years ago, they were run out of "Dodge" by the legislature and WAPA whose "good ole boy" networks would have been eliminated and many WAPA administrative jobs eliminated.

Jumbie

Re: I think WAPA is screwing us over.

Alana33
December 24, 2016 10:44AM

Registered: 6 years ago
Posts: 11,847

So true, Jumbie.

WAPA is off again here in my location after going off last nite for a short time. Don't know if it's just my location or encompasses a wider scope.

Dear Santa,

Please bring us uninterrupted electrical service for the rest of the holiday season and throughout the new year!

Merry Christmas, y'all!

Re: I think WAPA is screwing us over.

Laughing Gull
January 13, 2017 08:29AM

Registered: 5 years ago
Posts: 13

This is just a heads up for whoever might be interested:

We moved from one rental home to another and paid our final bill at the old house, but WAPA wouldn't "close" the account (we had to open a new account for the new house). Six months later we received our "close-out" bill for the old house, for over $800. They explained that for the last six months we were in the previous house they had been estimating.

A WAPA insider-friend gave us all our data and we indeed owed $800, but it sure would have been nice to know how much electricity we were using monthly so we could have made adjustments to our usage.

Re: I think WAPA is screwing us over.

Scubadoo
January 13, 2017 09:26PM

Registered: 3 years ago
Posts: 1,999

Quote
Laughing Gull
A WAPA insider-friend gave us all our data and we indeed owed $800, but it sure would have been nice to know how much electricity we were using monthly so we could have made adjustments to our usage.

This just gets back to read your own meter, compare it to your bill, compare it to the readings on the WAPA web site consumptions history page for your meter.

Re: I think WAPA is screwing us over.

daveb722
January 14, 2017 09:44AM

Registered: 3 years ago
Posts: 484

Curious. I have net metering and December was the first bill with no net metering credits. Is this normal for the end of the year? Someone with net metering, can you explain the process? Are the credits on a rolling 12 month basis or do they expire at the end of the year. Thanks.

Re: I think WAPA is screwing us over.

Gator's Mom
January 14, 2017 11:17AM

Registered: 5 years ago
Posts: 830

WAPA Net Metering Rules

Quote
daveb722
Curious. I have net metering and December was the first bill with no net metering credits. Is this normal for the end of the year? Someone with net metering, can you explain the process? Are the credits on a rolling 12 month basis or do they expire at the end of the year. Thanks.

Re: I think WAPA is screwing us over.

daveb722
January 14, 2017 11:36AM

Registered: 3 years ago
Posts: 484

Quote
Gator's Mom
WAPA Net Metering Rules

Quote
daveb722
Curious. I have net metering and December was the first bill with no net metering credits. Is this normal for the end of the year? Someone with net metering, can you explain the process? Are the credits on a rolling 12 month basis or do they expire at the end of the year. Thanks.

Thanks.thumbs up

Re: I think WAPA is screwing us over.

Scubadoo
February 14, 2017 06:51AM

Registered: 3 years ago
Posts: 1,999

Anybody try to pay their WAPA bill online since they "upgraded" their web site recently?

I've been trying to pay the bill online and it keeps coming back payment denied. My bank says they haven't even tried to put the payment through. Gee, why should this be a surprise.

Re: I think WAPA is screwing us over.

Jumbie
February 14, 2017 12:50PM

Registered: 8 years ago
Posts: 675

WAPA management and administrative is useless. I went through their new web site to register a valid e-mail address. So after getting e-mail back from WAPA, clicked the link to validate new user id -- their new web site won't even let me logon.

So why they had to go and screw up everything when the old web site worked just fine is why WAPA is screwing us over.

Jumbie

Re: I think WAPA is screwing us over.

Scubadoo
February 14, 2017 02:44PM

Registered: 3 years ago
Posts: 1,999

Same here. Did the new registration/new password, then tried to log in and it said invalid password. Went through the password reset non-sense, set password to same as before, tried to log in again, invalid password. Tried to log in again, that time it worked. Then I got the payment denied non-sense.

This morning I try logging in again, invalid password. Try again, this time it's OK. Retried the payment with the same card, invalid card number. Retried again, same card info, this time payment finally went through.

I tried to look at my consumption report, it says I have "non-metered" service so there is no consumption report. Yeah, right. What BS. Look at the billing history, it shows the read date, which it did not with the old web site plus the meter number, days, and consumption. Old consumption report showed everything on one screen for all prior bills. But the old consumption report showed the "actual" read date and did not update for estimated readings whereas the billing statements show a read date whether it's estimated or not with no indication of which.

Probably another example of having to meet some schedule before everything is fully baked and incompetent WAPA has no clue how to implement a new IT project and test it before rolling it out.

Re: I think WAPA is screwing us over.

Jumbie
February 14, 2017 03:32PM

Registered: 8 years ago
Posts: 675

Well I finally got logged in on their new website after re-setting my password. The user id wants to default to my cell phone number so I have to manually enter our e-mail address. While I was on the site they WAPA, took it off line for maintenance. You cannot make this s--t up!

Jumbie

Re: I think WAPA is screwing us over.

BeachcomberStt
February 14, 2017 04:22PM

Registered: 7 years ago
Posts: 1,014

I had problems registering on the new website with my phone. I used my computer, no problems.

I had no problems signing in, paying with credit card, etc.

I don't like the new website!
It seems once you pay your bill you can't check your consumption, billing history, etc. I have to log out then log in again or look at those before I pay my bill.

Re: I think WAPA is screwing us over.

Betsyshaffer
February 14, 2017 06:52PM

Registered: 3 years ago
Posts: 29

Yes I have also been trying to pay online for 2 days. No luck. Called today but after 15 minutes on hold I gave up.

Re: I think WAPA is screwing us over.

AandA2VI
February 14, 2017 08:45PM

Registered: 6 years ago
Posts: 2,208

Had problems with password resets also, finally payment went through.

Re: I think WAPA is screwing us over.

Scubadoo
February 15, 2017 02:54AM

Registered: 3 years ago
Posts: 1,999

Quote
BeachcomberStt
It seems once you pay your bill you can't check your consumption, billing history, etc. I have to log out then log in again or look at those before I pay my bill.

I was able to check billing history after putting through the payment. Consumption was empty as previously noted. I just tried logging in again, first try it said password no good, try again with same password and then OK. Still no consumption history.

Re: I think WAPA is screwing us over.

mtdoramike
February 15, 2017 08:30AM

Registered: 5 years ago
Posts: 923

Nooooo not Wapa. Wapa has been nothing but good to folksthinking

Re: I think WAPA is screwing us over.

stxsailor
February 15, 2017 11:25AM

Registered: 2 years ago
Posts: 485

Anyone else noticing more outages recently? we seem to have a couple a day, not everyday more more often.

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