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Dish

speee1dy
January 14, 2018 04:33PM

Registered: 9 years ago
Posts: 8,403

HI

Does anyone have a working number for dish. We called the 1 800 number and they gave us a number that isn't working.

For the past couple of weeks we have been having issues. Certain channels are pixilated . The signal isn't very good, keeps going out as if we have a big storm. And the last couple of days it's wants us to reset and right now the TV in the living room will not reset.

A phone number or help would be appreciated.

Thank you

Re: Dish

rmb2830
January 14, 2018 05:47PM

Registered: 10 years ago
Posts: 427

I spoke to them on Thursday and again today at 800-333-3474. But it was not tech support, just customer support re account

Re: Dish

singlefin
January 14, 2018 06:44PM

Registered: 4 years ago
Posts: 619

Perhaps the dish shifted during the big blow? Take a close look at the mounting brackets. You might be able to see some old marks where it used to be. A simple adjustable wrench on the hardware should do the trick. A few degrees one-way or the other could through it out of whack.

Re: Dish

ironheadUSVI
January 15, 2018 07:58AM

Registered: 10 months ago
Posts: 181

Paradise Satellite 340-718-2488

Re: Dish

vicanuck
January 15, 2018 08:50AM

Registered: 8 years ago
Posts: 2,213

You can re point your Dish yourself. Just get the system set up page up on your screen and have someone to help you call out the signal strength percentage as your adjust the Dish. Very easy.

Re: Dish

speee1dy
January 15, 2018 10:13AM

Registered: 9 years ago
Posts: 8,403

they came out and repaired it after the storm. this was just in the past few weeks. also things i have set to record, dont


Quote
singlefin
Perhaps the dish shifted during the big blow? Take a close look at the mounting brackets. You might be able to see some old marks where it used to be. A simple adjustable wrench on the hardware should do the trick. A few degrees one-way or the other could through it out of whack.

Re: Dish

speee1dy
January 15, 2018 10:14AM

Registered: 9 years ago
Posts: 8,403

thank you for the suggestions

Re: Dish

speee1dy
January 15, 2018 10:16AM

Registered: 9 years ago
Posts: 8,403

is this a different number than what is in the phone book?

Quote
ironheadUSVI
Paradise Satellite 340-718-2488

Re: Dish

rmb2830
January 15, 2018 02:35PM

Registered: 10 years ago
Posts: 427

can reach Paradise at 340-513-1141

Re: Dish

speee1dy
January 15, 2018 07:21PM

Registered: 9 years ago
Posts: 8,403

thanks for the number


Quote
rmb2830
can reach Paradise at 340-513-1141

Re: Dish

speee1dy
January 16, 2018 03:31PM

Registered: 9 years ago
Posts: 8,403

Thanks for the number. Hubby called and left a number. Hubby also received an email telling him to call the 1 800 that doesn't do anything for us down here, they just tell you to call the local provider

Anyone know where paradise is located.

I think we need new boxes.

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