Flat Iron Grill Credit Card Fraud
Has anyone else had Flat Iron Grill add charges to your credit card after you left the restuarant. If so please let send me a message. Thank you.
Not me either. The policy of the credit card companies is usually:
- The customer should try to resolve the problem directly with the merchant.
- Failing that, the customer should dispute the charge with the credit card company. Typically, the customer prevails 80% of the time.
When a restaurant runs your credit card the cards are pre- authorized for a certain percentage over the amount of your bill. This allows for a tip to be added to bill if you leave them the tip on the card. Sometimes for some odd reason if you log online to your card you will see this 'extra' charge. But it's not really a charge it's a pre authorization and it goes away in a day or two. I worked in a restaurant for many years and I can't explain why some people see these charges and others never see it but never once did a customer call me back and say the charge is still there, it always disappears. This can be what you are seeing as the 'extra' charges after you have left
Works the same way at many hotels. Upon arrival, the hotel preauthorizes or holds the projected amount of the room and tax charges, plus some amount per day in case you charge things to your room. When you check out, they actually charge your entire bill. If at check-out you pay with cash, or with another card, it sometimes takes a day or two for the preauthorization to "go away".
Reference the two previous and interesting posts, this entry in Wikipedia explains the whole process. Interesting reading.
Well it wouldn't make sense for your credit card company to just take a charge off unless it was a temp hold put on by the restaurant. I wouldnt blame a restaurant for the charge because it was most likely a pre auth or temp hold. If it really was a charge the credit card company sends a dispute and the restUrant has to provide a copy of your signature on the receipt. the fact that they didnt return your call that i would.heck who is your credit card company??? Lol I need to get that card and take a few charges off I swear I didn't spend that much lol.