Are Delta flights to STX no more?
A friend of mine noticed that the Delta ATL-STX route doesn't appear on the Delta schedule anymore. Does anyone know the scoop?
The ATL-STX flight was suspended for the "summer season". It's supposed to be reinstated in early December.
We had reservations to fly to STX on Delta for Christmas/New Years. About 6 weeks ago, our return flight on Jan. 5, 2011 was canceled with no alternative Delta flights available. We had to change our reservations to AA. We are flying Louisville, Ky to Miami, and then Miami to STX. Return route is same, only reversed (Obviously !! 😉 ).
We used Delta 1 1/2 years ago and by the time they changed flights/ canceled flights it cost us an additional $500
Delta told us we where on our own and did not offer any type of compensation. In fact they quit taking my emails
We have not been a Delta flight since then....Not very good customer service
Delta is obligated to re-schedule you on Delta or another airline at "their expense" not your expense. I guess in this case AA was chosen by Delta. Far as I know Delta flys here from Atlanta direct during "winter season" 1x per week.. Last year they did these direct flights on Saturday's only & that schedule lasted until June 30 -then stopped flying here during the "slow summer season".
Well, Delta was no help at all in finding a replacement flight. We had made our reservations through Travelocity (first time trying them) and although the Travelocity rep was pleasant, she was no help either in solving the problem. We ultimately canceled our reservations and did receive a full refund from Delta. We then booked through Expedia on AA.
One problem for us is that we were insistent that we have a direct flight from the mainland to STX, as we had previously flown via connections in San Juan, and NEVER wanted to have that very unpleasant experience again.
I loved our direct flight to Atlanta and then on to Cleveland when we went to visit family in July... but by the time I was arranging tickets for my sisters to come here in November, that flight was gone. I was really happy with Delta, the timeliness of the flights, the price of the tickets, etc. I will definitely take that same flight again next summer, if I can get it.
This is actually not 100% true. The carrier is on the hook to get you from point A to point B on their dime if there is a mechanical problem. If it is weather related and you are stuck in ATL lets say, the cost is on you for hotel, food etc.
The other issue is when you use orbitz or travelocity. The engine searches for cheap flight segments sometimes on other carriers. So if one segment is late and creates a misconnect on another airline you are SOL. The 2nd carrier has no responsibility since they were only paid to get you from point A to B on the 2nd itinerary. You did not hold up your end of the bargain to be on the plane in time eventhough it was out of your control.
I search for cheap flights with Orbitz then book directly on the carriers website. The price is almost always the same and if you use Frequent Flyer programs the fares you book will accrue miles. Many fares on orbitz/travelocity are crazy web fares with many restrictions.
Delta will return to STX Dec 22nd(WED) and Dec 25th(Sat). It is a direct flight ATL-STX on a larger jet than they had previously flown. (MD-88) Instead of daily flights with a smaller jet (CRJ-900) they have opted for more capacity less frequency. The only issue is that the flight leaves ATL at 9:45am, so if your connecting city cannot get you to ATL by 9:15 (minimum connection time in ATL is 30min) Delta will no show you reservation options. And remember only Wed and Sat.
I just did a search, just ATL to STX in Jan, Wed and Sat and it still says that flights start on Dec 18th Wed and Sat but that there are no flights for when I asked. Also the customer service on the phone said no direct flights, if they will exist the website and the folks on the phone at Delta don't know about the Wed flight as I can only get results for Sat. Also around $1000 from NY as opposed to half that on AA through Miami or SJU. Sure wish someone like Jet Blue would pick up the slack.
It blows my mind that we can't get daily flights from the World's largest airline here in STX (Delta).
We had a daily one-stop (ATL-STT-STX) 757 that would spend the night on STX and return to ATL via STT every morning....up until about 8-9 years ago. It made life much easier for us on STX, but I could see why Delta dropped it. Only 20-40 people would be on the STX leg....the vast majority of passengers went/came from STT.
I'm on a Delta flight from ATL to STX on December 29. It was cheaper than AA by several hundred dollars when I booked it a couple months ago. I'm now trying to find flights for a friend in January, and I am unable to find any available flights on Delta so they will have to use AA. Seems odd that Delta would be totally sold out already for the month of January...
Easy solution, hop a Cape Air flight to San Juan, leave plenty of time for your connection in San Juan where you can get to virtually any region of the USA. 😀
Need help building connections? When I jumpseat back to the states (which I do a few times a month) I use this website. I think you might find it helpful as well.
Just type in the city pairs in the lower left hand corner. pick your dates, and boom, there you have all your options! You can learn a lot about flight schedules my experimenting with it, and breaking down different city pairs. For example, SJU-ATL offers 4 direct flight today:
ATL Delta Air Lines
DL420 Non-Stop 3h54m 1549 mi
ATL AirTran Airways
FL162 Non-Stop 3h56m 1549 mi
ATL AirTran Airways
FL164 Non-Stop 3h53m 1549 mi
ATL Delta Air Lines
DL428 Non-Stop 3h56m 1549 mi
If your willing to connect somewhere from San Juan, there are over 40 options to get you to ATL, including discount carriers like Spirit.
They charge $500+ round trip to get here then wonder why the flights are mostly empty leading to flight cuts. Maybe charge less? They offer seats from JFK-LAX for $200 which is triple the length of MIA-STX to pack those flights. While I know that these are not profitable seats they are willing to take a loss on those to fill the plane. They rarely offer any cheaper seats to STX to fill the planes here and ultimately they kill the flight due to lack of demand.
I know its a complicated subject and I hate it when people oversimplify. I feel as if the legacy airlines are still trying to milk non competitive markets for high fares while they can, and the STX market is one of those that I feel is being milked.
The problem is that the general public now sees $500+ roundtrip airfares here even with advance purchase and just decides to go somewhere else. People are conditioned to look for much cheaper fares in this day and age.
The high landing fees/taxes imposed by VIPA doesn't help things either from what I've heard.