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li2stxx
(@li2stxx)
Advanced Member

Good Afternoon Everyone,
Has anyone received a call from BBVI to say they are upgrading their service at no charge? Just received the call and it seems a bit odd.
Thanks
Steve

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Topic starter Posted : November 10, 2016 6:28 pm
LiquidFluoride
(@LiquidFluoride)
Trusted Member

Good Afternoon Everyone,
Has anyone received a call from BBVI to say they are upgrading their service at no charge? Just received the call and it seems a bit odd.
Thanks
Steve

they are in the middle of a large upgrade currently, probably just calling to let you know the good news!

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Posted : November 10, 2016 6:39 pm
li2stxx
(@li2stxx)
Advanced Member

Thanks, always worried when someone calls and tells me I am getting something for nothing.

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Topic starter Posted : November 10, 2016 6:45 pm
speee1dy
(@speee1dy)
Expert

lol

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Posted : November 10, 2016 7:01 pm
Beeski
(@beeski)
Trusted Member

its legit....we are rolling out upgrades to our business and Plus residential customers.

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Posted : November 11, 2016 9:15 am
Phizz
(@Phizz)
Advanced Member

Trying to be patient, but would really like one hour of uninterrupted service. I thought the shoddy connection was the result of the upgrading, but weeks of intermittent service is getting really annoying. Hope I can send this comment before I am disconnected.

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Posted : November 11, 2016 10:15 am
Beeski
(@beeski)
Trusted Member

Phizz, call 719-2943 for support.

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Posted : November 11, 2016 10:19 am
speee1dy
(@speee1dy)
Expert

phizz we have the same problem. but every time i call when its out, it comes back on as im talking to the person

i now only call if its out for a longer period of time instead of the multiple times a day its goes out

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Posted : November 11, 2016 10:40 am
Beeski
(@beeski)
Trusted Member

please call 719-2943 on STT or 774-5780 on STT/STJ for service.

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Posted : November 11, 2016 12:31 pm
speee1dy
(@speee1dy)
Expert

(tu)

i should really call the multiple times a day it goes out?

please call 719-2943 on STT or 774-5780 on STT/STJ for service.

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Posted : November 11, 2016 4:47 pm
meowruff
(@meowruff)
Advanced Member

We have been having serious problems lately too! We used to have the $99.95 plan, but somehow got dropped to the $49.95 plan. I called numerous times to ask why we were dropped to the lower plan and requested over and over again that we have the higher plan re-instated, but got nowhere with them.

We used to be happy with them, but may be looking for other options. I am sick of calling them and getting nowhere...

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Posted : November 11, 2016 6:13 pm
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