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Broadband vs. AT&T

 
STX46
(@boyd46)
Advanced Member

Thanks Broadband, no interruption in service through out the storm and going strong this morning.

Now, what's up with AT&T.....no cell service

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Topic starter Posted : August 22, 2011 10:26 am
SkysTheLimit
(@SkysTheLimit)
Trusted Member

Amen to that. Good job BBVI !!!!!!! My Dish TV works too. Looks like Irene is headed to Florida.

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Posted : August 22, 2011 12:20 pm
CityGirl
(@CityGirl)
Advanced Member

Yea, BBVI (tu), Innovative (td), At&t (td)

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Posted : August 22, 2011 5:22 pm
CityGirl
(@CityGirl)
Advanced Member

Btw- Anyone have updates on At&t?? Anyone with service yet?

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Posted : August 22, 2011 5:35 pm
rotorhead
(@rotorhead)
Trusted Member

WAPA down, ATT down. BBVI up at slower than dialup speed. > 5 minutes for a page update. Welcome to paradise

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Posted : August 22, 2011 5:41 pm
LItoVI
(@LItoVI)
Advanced Member

Innovative is up, WAPA is up, ATT is down.

STJ, Between the Westin and Cruz Bay

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Posted : August 22, 2011 5:51 pm
Beeski
(@beeski)
Trusted Member

WAPA down, ATT down. BBVI up at slower than dialup speed. > 5 minutes for a page update. Welcome to paradise

rotor....storm damage to your AP at Princess.
The other 12 AP's are ok, I moved you over to a working AP
call BBVI if it is still slow

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Posted : August 22, 2011 5:59 pm
East Ender
(@east-ender)
Expert

I think it is not AT&T, but the cell towers. Some areas of St Thomas are fine. I drove over Raphune Hill and got all sorts of alerts from earlier today.

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Posted : August 22, 2011 6:03 pm
rotorhead
(@rotorhead)
Trusted Member

WAPA down, ATT down. BBVI up at slower than dialup speed. > 5 minutes for a page update. Welcome to paradise

rotor....storm damage to your AP at Princess.
The other 12 AP's are ok, I moved you over to a working AP
call BBVI if it is still slow

BBVI working great now. Thanks!

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Posted : August 22, 2011 6:21 pm
Jim Dandy
(@jim_dandy)
Trusted Member

Just spoke with AT&T tech support at 2:55PM Monday. Surprise, surprise they are actually working on the problem and didn't make me power cycle my phone. Multiple problems in USVI and with switching centers on Puerto Rico. With the exception of one tower on STX the ETR of repair is today and the one remaining tower will be back on line Tuesday in the AM.

If for some reason your service isn't working on Tuesday give AT&T a call at this number (866) 700-2105. No telephone trees or script monkeys to deal with when you call this number.

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Posted : August 22, 2011 7:07 pm
East Ender
(@east-ender)
Expert

Jim: How do you call 'em if your phone isn't working? *-)

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Posted : August 22, 2011 8:03 pm
STX46
(@boyd46)
Advanced Member

Innovative is working

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Topic starter Posted : August 22, 2011 9:35 pm
Bombi
(@Bombi)
Trusted Member

BBVI OK
AT&T nada

East End STX, must be the one tower Jim Dandy spoke of

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Posted : August 22, 2011 9:42 pm
speee1dy
(@speee1dy)
Expert

bbvi-working, wapa working, innovative-not working, att cell-not working

downtown christiansted stx

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Posted : August 23, 2011 12:12 am
Jim Dandy
(@jim_dandy)
Trusted Member

Living here you have backup options. I either use Skype or my MagicJack. As long as I have an internet connection I am good to go. Once I got BBVI working again I could call anywhere in the world.

Jim

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Posted : August 23, 2011 11:01 am
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