BroadBandVI on STX
 
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BroadBandVI on STX

rotorhead
(@rotorhead)
Posts: 2473
Noble Member
Topic starter
 

BBVI has been very very slow for the past hour or so. Anyone else having problems?

For the $100/month service.

Their answering system says that they are open until 8:00 but all you get is an answering machine. So far no callback.

 
Posted : August 25, 2016 10:12 pm
rotorhead
(@rotorhead)
Posts: 2473
Noble Member
Topic starter
 

No callback. On average these days I get about 7/2. That is half the speed that I got two years ago. Things are going the wrong direction.

 
Posted : August 26, 2016 12:37 am
(@speee1dy)
Posts: 8871
Illustrious Member
 

i get a lot of dropped service. not sure the problem . maybe the computer. maybe the router. maybe them.

 
Posted : August 26, 2016 10:42 am
(@sunshinefun)
Posts: 681
Honorable Member
 

My BBVI was very slow last night between 7 and 9. It was torture trying to watch Netflix.

Maybe it is time for a change.

 
Posted : August 26, 2016 11:39 am
(@dxphy)
Posts: 158
Estimable Member
 

I too have been having issues with broadband. Not sure what going on lately. Ended up switching to innovative and so far so good. At the end of the day 100$ for 5Mbps or 40$ for 18Mbps for six months. That a deal with nothing to loose.

 
Posted : August 27, 2016 12:00 am
(@STTsailor)
Posts: 699
Prominent Member
 

I buy 12 Mps from Inovative and consistently get 11-12 download speeds. The service has been mostly reliable and it is relatively easy to get hold of tech support.

 
Posted : August 27, 2016 10:29 am
rotorhead
(@rotorhead)
Posts: 2473
Noble Member
Topic starter
 

Another evening of blazing fast Internet from BBVI. It works at its best during the day when you can talk to a tech, but in the evening, not so much.

They are coming on Wednesday to see if I qualify for the speed upgrade that they have been talking about for the past two years. $100/mo.

 
Posted : August 28, 2016 12:13 am
(@the-oldtart)
Posts: 6523
Illustrious Member
 

I have no clue what the numbers mean but, taking a break from dinner party clean-up (any excuse works!) my basic package Innovative is 3.07 down, 0.78 up and 33 ping. I'm now paying total $160/month for landline, cable (DVR, HBO, SHO) and the basic internet.

 
Posted : August 28, 2016 1:15 am
(@dxphy)
Posts: 158
Estimable Member
 

Innovative just raised the speeds.

 
Posted : August 31, 2016 6:26 pm
rotorhead
(@rotorhead)
Posts: 2473
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Topic starter
 

Innovative just raised the speeds.

What are the speeds and prices?

 
Posted : August 31, 2016 6:28 pm
(@the-oldtart)
Posts: 6523
Illustrious Member
 

I just checked mine and am now getting 6.16 down and 3.28 up. Basic package. You can go onto the Innovative website to get the rates. Can't say I've noticed any difference today but I'm a very basic user, no big downloads, don't watch movies, etc. through the computer.

 
Posted : August 31, 2016 7:18 pm
rotorhead
(@rotorhead)
Posts: 2473
Noble Member
Topic starter
 

Much Better!
Broadband VI came out today and replaced my old radio with a new one. Their new improved bandwidth offering.
For $100/mo, I now get:

With Innovative you get 25/5 with high latency. With BBVI I now get 25/5 with low latency.
With Innovative the ping timing is often over 100ms.

 
Posted : September 1, 2016 12:25 am
(@quirion)
Posts: 427
Reputable Member
 

I'm getting exactly what you posted above with 11ms ping times.
This is with the 79.99 a month plan.
Good to see competition rising!

 
Posted : September 1, 2016 3:08 am
(@the-oldtart)
Posts: 6523
Illustrious Member
 

Related article with more information:
http://viconsortium.com/business/innovative-doubles-internet-speeds/

 
Posted : September 1, 2016 9:40 am
CruzanIron
(@cruzaniron)
Posts: 2534
Famed Member
 

The BBVI ad on the Daily News on line edition still says they are TWICE AS FAST AS DSL.

 
Posted : September 1, 2016 10:42 am
(@ca-dreamers)
Posts: 447
Honorable Member
 

The BBVI ad on the Daily News on line edition still says they are TWICE AS FAST AS DSL.

LOL!!!!

This is 2016!

For 50 bux/month we should be getting much better.

If BBVI don't step up it's service they will end up like so many other failed companies in the USVI.

Competition is great for us consumers!

Just sayin'

CD

 
Posted : September 1, 2016 11:12 am
 tedc
(@tedc)
Posts: 75
Trusted Member
 

Rotor, We have Innovative, at three separate locations on STJ, with very consistent 25+/5+, and 7-10ms ping.

If you were getting 100+ms, or know someone who is - something's not working right!

 
Posted : September 1, 2016 2:12 pm
(@LiquidFluoride)
Posts: 1937
Noble Member
 

Much Better!
Broadband VI came out today and replaced my old radio with a new one. Their new improved bandwidth offering.
For $100/mo, I now get:

With Innovative you get 25/5 with high latency. With BBVI I now get 25/5 with low latency.
With Innovative the ping timing is often over 100ms.

For 100$ a month with innovative I get 50mb/s down and 10mb/s up... 7ms ping

 
Posted : September 1, 2016 2:34 pm
(@Islandman)
Posts: 7
Active Member
 

Much Better!
Broadband VI came out today and replaced my old radio with a new one. Their new improved bandwidth offering.
For $100/mo, I now get:

With Innovative you get 25/5 with high latency. With BBVI I now get 25/5 with low latency.
With Innovative the ping timing is often over 100ms.

Not sure where you got your info but this is what my Innovative's $99/mo plan gets me:

 
Posted : September 2, 2016 12:09 am
(@quirion)
Posts: 427
Reputable Member
 

My plus plan for innovative(99/mo) got me roughly 5 down and 2 up sometimes.
At first it was getting me 10ish down.
But it got worse and worse to where i was getting 3ish.
I had someone come out once and it went back to 5 again for a while.
That wasnt enough tho.

 
Posted : September 2, 2016 12:36 am
(@STTsailor)
Posts: 699
Prominent Member
 

Indeed Ivo delivered. Getting 16/5 with 11 ms!

 
Posted : September 2, 2016 2:29 pm
(@CarlHartmann)
Posts: 158
Estimable Member
 

FYI.....I received a totally unsolicited call from BBVI a week ago saying that in the next couple of weeks they want to come over and replace my old equipment with a high-speed radio. We are on the $99/mo. plan. I was not having any problems and get fairly good speed and consistency. At Coakley Bay.

 
Posted : September 5, 2016 1:51 pm
(@specialk)
Posts: 579
Honorable Member
 

(tu)

 
Posted : September 5, 2016 2:18 pm
 bobn
(@bobn)
Posts: 38
Eminent Member
 

Just switched to innovative. Had BBVI for years with great customer service but I'm now getting 25mbps for $40 for 6 months, without a 1 year contract, and then it will be the same price as my previous BBVI plan. It was a no brainier and the speed has been consistent. BBVI was ripping off its customers for 5mbps at $100.

 
Posted : September 11, 2016 11:35 am
(@Islandman)
Posts: 7
Active Member
 

Just switched to innovative. Had BBVI for years with great customer service but I'm now getting 25mbps for $40 for 6 months, without a 1 year contract, and then it will be the same price as my previous BBVI plan. It was a no brainier and the speed has been consistent. BBVI was ripping off its customers for 5mbps at $100.

@bobn I agree with your statement that it is a no brainer based on speed, cost and consistency. I have been with Innovative for over 2 years with no regrets.
However quick correction to your cost assessment. When your 6 months are up the cost will go to $80 for the 25Mbps plan. If you are willing to pay the $100 a BBVI customers pays for 5Mbps you will get 50Mbps from Innovative. No brainer indeed.

 
Posted : September 11, 2016 3:33 pm
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