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We are having trouble making plans to move our three large dogs to St. Thomas, because of heat restrictions. How does anyone move dogs in the summer? Delta's website says they have a new program with temp controlled compartment, but when we call, we get different answers.
Posted : July 20, 2010 7:34 pm
Try this thread: Beloved Pet. It should answer all the questions you may have, and probably some you hadn't even thought of yet! Good luck.
Posted : July 20, 2010 9:08 pm
I used Delta Cargo last month. I shipped our lab from ATL to STT. It was a nonstop flight so no restrictions. I also spoke with many people. Ask for a manager. Also refer to Delta Pets First info on the website when speaking to the manager. American Airlines should lift their restrictions in Sept. The dog must be at cargo 4 hours prior to the flight since it is considered "international cargo". The dog will need to go through customs in STT. Note customs closes before 4. So find a flight that arrives in time to clear customs. You must allow 1 hr. from plane landing to claim your pet for clearance. If not, your pet may not be released. You will need a wellness certificate from your vet. The airline requires that it not be more than 10 days old or you must get a new one. I watched the weather and scheduled for a cloudy day. You must also make reservations 3 days in advance since it is international. Hope this helps. Good luck. Be persistent, take notes and request to speak with the same agent each time. The personnel at cargo were awesome. they let us say goodbye and took the dog out and walked her while we were there. You can also track your pet online as he travels.
Posted : August 11, 2010 1:20 am
If you can take Continental Airlines in any way possible, do so. Even if it's to San Juan and then use someone from San Juan to STT. Continental is who the Pet shippers use because they have transportation and kennel facilities. Now, that being said, your pooches may have to route through Houston and stay overnight. However, if you can arrange it direct with Continental it will be cheaper than using a service.
We shipped our dog last year from Baltimore to STX using a service. She went Baltimore to Houston, Houston to San Juan and San Juan here. She had one overnight stay and one unexpected long delay in San Juan because of a cargo plane issue. If you need specific contacts, feel free to PM me.
Posted : August 11, 2010 5:21 pm