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cliff
(@cliff)
New Member

Are any Sprint users in the VI having issues? I used to live on St. Thomas a couple of years ago and when I left I kept my VI cell number. It has worked fine up until recently and the Sprint people are telling me its most likely a problem in the VI b/c every call that I get and send out is automatically routed through the VI. Outgoing calls and texts are fine, but I am not receiving any incoming calls or texts. So other VI Sprint users, is everything working fine for you??

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Topic starter Posted : June 5, 2009 6:48 pm
Rosea
(@Rosea)
Advanced Member

Cliff,

I am not on Island, but, I have an acquaintance and also a friend that has Sprint and they have had some line issues recently on St. Croix.

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Posted : June 5, 2009 7:03 pm
dntw8up
(@dntw8up)
Trusted Member

I'm on STT, I have Sprint, and for me all is as it has been for years.

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Posted : June 5, 2009 8:54 pm
bethburnett70
(@bethburnett70)
Advanced Member

We had a full day of absolutely no service whatsoever last week... another west end friend said he keeps getting calls that ring once, then stop. Another friend got a voicemail notification last week and when she checked her messages, had several from the last few days that all came at once, none with any notification of missed calls.

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Posted : June 5, 2009 10:59 pm
Yearasta
(@Yearasta)
Trusted Member

We are having major problems with them...We get text and hour or more later...dropped calls...we have to try and remind ourselves everyday why we are still with Sprint....

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Posted : June 6, 2009 3:48 pm
congasan
(@congasan)
Advanced Member

I just moved to the north side. My Sprint phone does not work and my Sprint wireless for the computer is extremely weak. Looks like I'm switching.

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Posted : June 6, 2009 8:38 pm
cliff
(@cliff)
New Member

Turns out somebody was using my number to make international calls. I found out when I got my Sprint bill and its was $25, 000. That's not a typo, $25,000!!! Sprint had already realized it was fraudulent and stopped service to my number so the thief could not make anymore calls. Either way, my phone seems back to normal.

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Topic starter Posted : June 9, 2009 7:08 pm
stxem
(@stx-em)
Trusted Member

Has anyone experienced international roaming with Sprint out on the East End? My husband and I were at Point Udall the other day and his phone said it was on "International Roaming".
Just confirms my suspicion that east is really a foreign country and my next trip out there, I will carry my passport just in case :@)
Anyway, it was strange since my phone said nothing of the sort.

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Posted : June 11, 2009 4:54 pm
dntw8up
(@dntw8up)
Trusted Member

I have turned off roaming to avoid connecting through BVI towers.

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Posted : June 11, 2009 5:35 pm
IslandHops
(@IslandHops)
Trusted Member

We had a similar issue when visiting St. John over Easter. Got charged international roaming rates for calls because they bounced thru a BVI tower. Complained to Sprint and got credit for the mis-charges. No problems on STX thought. We probably would have gone with AT&T but we transferred existing service from up north and wanted to keep one mainland number. AT&T wouldn't allow us to transfer a Sprint number (last year).

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Posted : June 11, 2009 6:51 pm
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