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anybody know if WAPA Customer Service web site for bill pay is operational????
tried several times to day to see if they have posted my latest bill...internet says site not available.
WAPA site is there, but the customer service connection to "pay your bill" seems to be as useful as a VI Politician!
Posted : April 5, 2014 11:34 pm
Think WAPA was doing a computer shut down for something or other and said they'd be off line.
Check next week.
Posted : April 6, 2014 12:00 am
It's up now. I just signed in and checked my bill.
Posted : April 6, 2014 1:17 am
I've been paying my bill online for a long time now... I paid my last bill online. I also handle the landlord's meters online as well.
...although I seem to remember it was quite a process to get signed up and going... and once, later, when I went into the WAPA office to go over something the lady said I couldn't get online when I already was. hehe
Posted : April 7, 2014 1:09 pm
Na it was easy - Email to get started online is on the website on the website and include your Address, Phone number, Names on accounts and your Account number. I got an email back next day with my log in. Pretty simple.
Posted : April 8, 2014 12:40 am
I would recommend that you call to get started! We emailed to have rental put back into our name and never heard back.
A quick call and a couple of days later, viola!
Been doing it for 5 years online.
Posted : April 8, 2014 9:32 am
I think they are reading meters on line.
Our last WAPA bill jumped from 200 average
To 530.00.
We didn't change a thing.
Posted : April 8, 2014 10:32 am
I think they are reading meters on line.
Our last WAPA bill jumped from 200 average
To 530.00.
We didn't change a thing.
Posted : April 8, 2014 10:32 am
None of the meters at my place (we have nine) are capable of being read online. I remember the electric company where I lived previously in Kentucky going through all their remote customers changing out the meters for ones they could remotely poll usage data, but the ones that are currently installed that I've seen are not that kind (yet)... it makes sense, cuts down on the meter-reader hours on the road and should increase accuracy (no more estimating) but we'll see...
Dixie... when they estimate, there is supposed to be an "E" on there somewhere. I know mine have been estimated in the past and I've never noticed that on there, so that's no guarantee it didn't happen but perhaps that's what happened to you. If you look at your meter reading on the bill, is it close, or even beyond what you have on the meter? The bill is behind the reading by a few days so by the time you look it has been a while and may not be easy to discern if they have or not. At one time I noted my daily consumption and recorded it if I ever needed to fall back on actual data for comparison...
Posted : April 8, 2014 5:56 pm
I think they are reading meters on line.
Our last WAPA bill jumped from 200 average
To 530.00.
We didn't change a thing.
The only way WAPA could read meters online is if you have a digital meter and if they have the technology.
If you have solar, you MAY have a digital meter but not required. I don't think WAPA has the technology presently to read anything online.
Posted : April 9, 2014 9:03 am
Thanks Kahu will look for the E
Funny this will prob be our last WAPA
Bill, so they just had to stick us. Lol
Posted : April 9, 2014 10:38 am