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Where's WAPA?

 
cheryl96s
(@cheryl96s)
Advanced Member

No sign of WAPA anywhere on the northside of STT! Seriously saw the first,and only, WAPA truck yesterday going up the mafolie hill.

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Topic starter Posted : September 5, 2010 12:56 pm
East Ender
(@east-ender)
Expert

Maybe they are too busy out here on the east end. We got connected yesterday. 😉 WAHOO!

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Posted : September 5, 2010 2:15 pm
A Davis
(@A_Davis)
Trusted Member

one thing to keep in mind, is that the source of the problem is not necessarily in the immediate vicinity of your home. at times there is something affecting you that they must work on miles away.

if homes around yours have power and you still do not, i recommend you contact wapa to let them know, 774-1424 because it may be a special case. also it may be found that the weatherhead is damaged (interface between your house and commercial power source). also if you are in a condo or development, there may be some managed wiring involved, so be sure to speak up so folks know if any of these may apply.

so sorry to hear you still do not have power. i know folks in mahogany run area just getting power, and northside just getting power today because of special circumstances.

read in the v.i. daily news that people have been wasting wapa's time by calling in false reports of pole fires in order to get techs out to their immediate area, not realizing that the crew may well be working on something that's not within their sight, down the road. they also have to sometimes gain access to property, cut trees and bush, etc.

no comfort i know, but it's really hard work. hang in there it will happen soon! and like i said if you have an isolated problem be sure to call if you have not done so. if you have called already, no need to call again, just mentioning some things that may be factors.

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Posted : September 5, 2010 9:56 pm
Juanita
(@Juanita)
Expert

We were out for 6 days. Finally on last night. We called constantly, as did our neighbors. The reps on the phone were always pleasant, even though they must have been sick to death of hearing our name. On the last two days, they actually started calling us to ask if we were on. We told them each time that no, we had a blown fuse on our property. The truck would have to come to us. Finally....the crew came by, took care of the on site problem, went away and a short time later we had power. I could never defend WAPA, but I do believe the front line guys are doing the best they can, and the reps on the phone are GOLD!

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Posted : September 6, 2010 12:39 am
A Davis
(@A_Davis)
Trusted Member

We were out for 6 days. Finally on last night. We called constantly, as did our neighbors. The reps on the phone were always pleasant, even though they must have been sick to death of hearing our name. On the last two days, they actually started calling us to ask if we were on. We told them each time that no, we had a blown fuse on our property. The truck would have to come to us. Finally....the crew came by, took care of the on site problem, went away and a short time later we had power. I could never defend WAPA, but I do believe the front line guys are doing the best they can, and the reps on the phone are GOLD!

marvelous, just marvelous!!!

i really think that the front line personnel take the brunt of the resentment over the leac, the pay raise to the executive director, frequent outages, etc., and i am glad to see them getting their well-deserved kudos!

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Posted : September 7, 2010 1:42 pm
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