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Apple FaceTime troubles  

 

Novanut
(@novanut)
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Joined: 15 years ago
Posts: 899
August 19, 2014 5:44 pm  

So it's my son's birthday today. He and the family just moved into a new house near Nashville. I dig out my laptop, download the app, sign in and wait… Then it comes back that it can't connect to the network server which, I presume, means BBVI. Tried opening a new account on FT only to get the same message…

Then I logged on to Apple's discussions and learned that FT IS supported in just about every other Caribbean country, BUT NOT here in the US Virgin Islands! Sheeeesh!

What gives BBVI?


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speee1dy
(@speee1dy)
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Joined: 12 years ago
Posts: 8762
August 19, 2014 6:19 pm  

did you call them? it seems curious. i could have sworn i was going to use them but then my son called me back on skype


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CruzanIron
(@cruzaniron)
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Joined: 6 years ago
Posts: 2457
August 19, 2014 6:22 pm  

I had the same problem with Sharp smart TV.

Many applications, including the browser, are not supported since we are outside of the US.


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Novanut
(@novanut)
Trusted Member
Joined: 15 years ago
Posts: 899
August 19, 2014 7:01 pm  

did you call them? it seems curious. i could have sworn i was going to use them but then my son called me back on skype

I went to Apple's FT page and that's where I DIDN'T FIND the US Virgin Islands. The BVI and dozens of others were there including Puerto Rico, just not our little US Territory…

Then I located a work around on the Apple discussion forum but, so far, it hasn't worked either…

Bummer…

http://support.apple.com/kb/ht1937


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speee1dy
(@speee1dy)
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Joined: 12 years ago
Posts: 8762
August 19, 2014 10:15 pm  

does apple have chat on their page? i can get you a number of an apple guy here on stx if you need


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Novanut
(@novanut)
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Joined: 15 years ago
Posts: 899
August 20, 2014 11:59 am  

Thanks. I've put in a call already to maybe get this resolved.


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