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BBVI email change

 
rhstoo
(@rhstoo)
Advanced Member

I got an email from BBVI this morning informing me that arter Nov 14th they will no longer allow its customers to use proprietary email addresses (i,e,. anything other than gmail, etc.)

Sounds horrendous for any professional or anyone with an established email community, Something must ne wrong or I must be totally reading it wrong.

Here's the message:

"Due to the ever growing Internet and due to SPAM and security concerns more and more Internet service providers are blocking email that is not correctly routed though the Internet.

For security reasons, we have been forced to make changes as well.

Web-only users (such as email systems like Gmail, Yahoo, or Hotmail) will not be affected and you may ignore the rest of this message.

Our change will only affect mail client users (persons who use mail client programs such as Outlook or Thunderbird).

To properly route email, mail client users must use their mail server to relay mail.

For example if user@gmail.com is using Outlook, then Outlook must be set up to use mail.google.com to relay mail.

Beginning November 14th our mail server "mail.broadband.vi" will refuse to relay mail from any customer's client (such as Outlook) .

Thus any customers that have their client set up to use our server will have to change their client set up to use their server. For example if user@gmail.com (a service of Google) is using Outlook, then Outlook must be set up to use the Google mail server to relay mail and not our server.

For mail client users, changing the mail client settings in your network is the responsibility of your network system administrator. He or she will need to update the SMTP settings in your email client to that of your email server. This change will ensure secure delivery of your email, avoid SPAM and security risks.

A list of common email clients has been compiled for you and is available on our website, www.broadband.vi, with instructions on how to set up your client to communicate with your server If your mail client is not found in that list, please request the information from your network system administrator.

Please update these settings before the start date of November 14, 2012 to avoid any interruption of your email traffic.

If you have any questions regarding the upcoming change, please call our office at 340-719-2943."

Quote
Topic starter Posted : November 9, 2012 12:34 pm
speee1dy
(@speee1dy)
Expert

i received that message both at home and at work.
the it guy said i had nothing to worry about at work and i use yahoo at home so i am good there.
i wonder what security reasons

ReplyQuote
Posted : November 9, 2012 12:59 pm
Beeski
(@beeski)
Trusted Member

You misunderstand....just change your outgoing smtp server from mail.broadband.vi to the smtp server your email provider tells you to use.
The most popular email provider settings are linked on our web page:
http://www.broadband.vi/troubleshooting.php

Hotmail = smtp.live.com
Yahoo = smtp.mail.yahoo.com
Gmail = smtp.gmail.com
etc.

This was brought about by spam filtering and blocking by the big guys in the States.
This way, our customers will have trouble-free email.
Mike

ReplyQuote
Posted : November 9, 2012 1:49 pm
rhstoo
(@rhstoo)
Advanced Member

Thanks, Mike.

ReplyQuote
Topic starter Posted : November 9, 2012 2:17 pm
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