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BBVI outage?  

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ar098
(@ar098)
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Joined: 8 years ago
Posts: 29
May 7, 2015 2:00 am  

About half an hour ago I was working on homework and my Internet cut off. Is the area near Beeston Hill down, or is something wrong with my equipment?


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rotorhead
(@rotorhead)
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May 7, 2015 2:20 am  

I am on Beeston Hill STX and my BBVI is down. I would like to know if anyone else is down.

I did a tracert to an address off island and my trace gets into a routing loop.

BTW I left voice mail at BBVI.


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ar098
(@ar098)
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May 7, 2015 2:32 am  

Glad to know I'm not the only one.


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CruzanIron
(@cruzaniron)
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May 7, 2015 6:26 am  

3:25 and they are still off.


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bathiel
(@bathiel)
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May 7, 2015 10:15 am  

Off for me as well at 7:15 am, Estate St. John. I can't even connect to their website via my cellphone.


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ar098
(@ar098)
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May 7, 2015 10:20 am  

Their phone line also appears to be down.


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pt
 pt
(@pt)
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May 7, 2015 10:27 am  

What is "BBVI?"

Thanks,
PT


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speee1dy
(@speee1dy)
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May 7, 2015 10:41 am  

off this am in town too


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IslandHops
(@IslandHops)
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May 7, 2015 10:53 am  

Yesterday morning they had a problem with the DNS servers. I left a message but never received a call back.

Last night sometime it appears it all went dark - but everything appears to be up and running now.

Very unusual to have such extended outages with BBVI.


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dxphy
(@dxphy)
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Posts: 158
May 7, 2015 10:57 am  

Work u[p this morning @ 7:00am and i was offline as well. I have LOS with Little Princess Hill Tower Site.


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SunnyCaribe
(@SunnyCaribe)
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Posts: 495
May 7, 2015 10:59 am  

It just came back for me as well.

Was the outage localized to st Croix, or to any particular section of the island?


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bathiel
(@bathiel)
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May 7, 2015 11:26 am  

Back on for me as well.

Based on the people reporting here, it looked like it was centered around the Princesse tower. But I'm only speculating.

Bernie


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ar098
(@ar098)
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Posts: 29
May 7, 2015 11:39 am  

I've heard reports of it being out on the far East end and the far West end.


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speee1dy
(@speee1dy)
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May 7, 2015 11:47 am  

people at work have no internet at their homes


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SunnyCaribe
(@SunnyCaribe)
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May 7, 2015 1:01 pm  

.....Aaaaaand down again.


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CruzanIron
(@cruzaniron)
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May 7, 2015 3:04 pm  

Just lost it mid island


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bathiel
(@bathiel)
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May 7, 2015 3:21 pm  

Me too. Has anyone been able to get an idea of the problem? I've been calling BBVI and keep getting a busy signal.

Bernie


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speee1dy
(@speee1dy)
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May 7, 2015 3:24 pm  

was wondering if anyone heard from them


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pilatesgal318
(@pilatesgal318)
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Posts: 408
May 7, 2015 3:26 pm  

I am out, too. Recovery Hill - was on early this morning, went to get online for a webinar and nothing....called and left a message.


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meowruff
(@meowruff)
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Posts: 347
May 7, 2015 3:44 pm  

BBVI was down on the east end by Divi this morning too.


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rotorhead
(@rotorhead)
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May 7, 2015 3:58 pm  

Their status says that all four islands are affected and that they are working on the problem. No estimate about when it will be available again.


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rotorhead
(@rotorhead)
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May 7, 2015 4:13 pm  

Back up at 13:10.


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speee1dy
(@speee1dy)
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May 7, 2015 4:31 pm  

thanks rotor


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Beeski
(@Beeski)
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May 7, 2015 5:48 pm  

Sorry 'bout that.
Last night's problem was a bad Air Conditioner.
Today at lunch was a bad circuit breaker.
There will be a short outage, early Friday morning, to upgrade/replace the circuit breaker.
A completely redundant cabinet, router, switch, power supply, battery bank, air conditioner and backhaul radio will be installed in the next week or 2 to eliminate the single point of failure.


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speee1dy
(@speee1dy)
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May 7, 2015 5:50 pm  

thank you for the update beeski


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