Blatant Racism - ST...
 
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Blatant Racism - STT STJ Ferry

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cholulazen
(@cholulazen)
Active Member

Ever since the STT STJ passenger ferry has started differentiating between a "local" rate and a "non-local" rate I've had a big issue. If you stand there, day after day, and watch you'll see that most if not all those of color do not show any identification and receive a $6.00 rate. However, if you are white they demand identification with an on-island address. I've had luck by pointing this out until tonight. In the past, I've brought it to their attention, ie "You did not ID the person in front of me..." and am willing to show my passport (which shows USVI as place born) and USVI health card. Well, tonight was a different story.

Tonight the woman proceeded to tell me that she will allow "local" rates to certain people because she simply "went to school with them", "has seen them around". So, because I am not your Auntie, yet provide a perfectly fine passport, health card, set of car keys, but am white... I cannot have the local rate. Listen, I have NO problem with having to provide identification for the local rate. BUT you CANNOT tell me that every single West Indian is someone you "went to school with" and "have seen around". It's not about the $2.00. It's about blatant racism. The woman would not give me her manager, her manager's name, or her own name. Ironically, two "well-known" local people had strolled up right after I was forced to pay the non-local rate and supported for my being "local"-- but this woman was absolutely awful. One of them said they think her name is Victoria/Veronica.

So, if you're looking for entertainment-- why not sit at the ferry booth and watch every single West Indian pass by without even a "Good Morning"/"Good Afternoon"/"Good Night" (which they INSIST is apart of their culture and respect) but yet receive the local rate. They need to develop a standard-- and if anyone has any sort of management contact for the ferry I would love to have it so they can stop racially profiling and being incredibly offensive to those who have decades of history but aren't your "auntie'".

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Topic starter Posted : January 30, 2014 1:14 am
AandA2VI
(@AandA2VI)
Trusted Member

Wow, thats freaking terrible. I still don't understand why you didn't get the local rate if you are in fact a local. I would go back and find and talk to a manager. Im like you - its principal. Anyone who has to deal with the BMV to get a VI DL should get a freaking MEDAL let alone $2 off.

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Posted : January 30, 2014 4:46 am
stjohnjulie
(@stjohnjulie)
Trusted Member

Not sure if it will do any good, but try emailing the Commissioner chair of PSC,
M. Thomas Jackson tjackson@psc.gov.vi

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Posted : January 30, 2014 10:56 am
sunshinefun
(@sunshinefun)
Trusted Member

I'd take a series of videos of this blatant racism secretly with my cell phone, then I'd sue.

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Posted : January 30, 2014 11:54 am
Beeski
(@beeski)
Trusted Member

same thing happens with white people:
http://www.snotr.com/video/422/Eddie_Murphy_goes_undercover

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Posted : January 30, 2014 1:57 pm
DonExodus
(@DonExodus)
Advanced Member

same thing happens with white people:
http://www.snotr.com/video/422/Eddie_Murphy_goes_undercover/blockquote >

I don't think he/she was trying to generalize and say black people are racist, or that they are the only ones capable of racism. I think their point was that the ferry terminal is employing some questionable people who are being discriminatory in their rule enforcement and being downright rude.

Refusing to get a manager, give their manager's name, or even their name?!? I realize this isn't the states, but you need to draw the line somewhere. Also, if the situation was reversed, I'd put money on all hell breaking loose (as it should).

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Posted : January 30, 2014 6:47 pm
Yearasta
(@Yearasta)
Trusted Member

@cholulazen please call 340-712-2379 M-F 8-5 and pass that story along.

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Posted : January 30, 2014 10:19 pm
East Ender
(@east-ender)
Expert

I don't think the cashiers work for the terminal. I believe they work for either Transportation Services or Varlack Ventures.

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Posted : January 30, 2014 10:41 pm
Cruz
 Cruz
(@Cruz)
Advanced Member

I find this rant somewhat comical and something tells me that there's more to this story in regards to this OP.

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Posted : January 30, 2014 11:39 pm
DonExodus
(@DonExodus)
Advanced Member

I find this rant somewhat comical and something tells me that there's more to this story in regards to this OP.

As someone who takes the ferry daily, I can easily believe it.

Approximately 1/3 of the time I look a Varlack employee in the eye and say 'good morning' am I actually acknowledged.

There's one guy there who is absolutely atrocious. When he isn't screaming F this and F that muddaskunt 2 feet away from terrified tourists on the boat, he's busy chasing any woman with a pulse within 30 feet. I've seen him holding up the line flirting, and even de-board, neglect his job of tying up to chase some poor girl down the dock. His co-worker asked him to come back and help and he just kept going. You cant make this crap up!

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Posted : January 30, 2014 11:54 pm
ms411
(@ms411)
Expert

So you were denied the local discount? The ferry employees are employed by the ferry companies, so you need to complain to them at their home offices. I've dealt with, I think, Crystal with Inter-Island, and she has always been very informative, professional, and flexible.

If you were denied the local discount, you should have taken a picture of your ticket with your ID so you can claim a refund of the difference. I learned long ago even before moving here to take the printed ads when I patronize a business. Why businesses can't or won't communicate with their employees about what's going on in the business is just crazy to me.

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Posted : January 31, 2014 12:51 am
jj00802
(@jj00802)
Advanced Member

I do not use the ferry to and from STJ very often, but I have had good and bad experiences in regard to rude behavior from employees.

I had a ferry dock employee be very rude, but suddenly get very nice after my friend walked up (the friend was local West Indian). Another situation, a ferry employee rudely demanded that I "carry" a rolling bag on the ramp to the ferry, but said nothing to the West Indian lady with exact same rolling bag that boarded a few people behind me.
I just move on quietly when it happens, but it is unfortunate when tourists are subjected to the rude behavior.

I have also met some very nice and friendly employees at the ferry dock, so it is only a few employees who display the rude behavior.

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Posted : January 31, 2014 7:17 am
Carlstx
(@Carlstx)
Advanced Member

“Rudeness is the weak man's imitation of strength” - Eric Hoffer (American Writer, 1902-1983)

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Posted : January 31, 2014 10:20 am
sunshinefun
(@sunshinefun)
Trusted Member

Pretty much everyone has a phone with a video camera. Why we don't see more abused folks using them to capture these events is beyond me.

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Posted : January 31, 2014 12:00 pm
stt007
(@stt007)
Advanced Member

I do not use the ferry to and from STJ very often, but I have had good and bad experiences in regard to rude behavior from employees.

I had a ferry dock employee be very rude, but suddenly get very nice after my friend walked up (the friend was local West Indian). Another situation, a ferry employee rudely demanded that I "carry" a rolling bag on the ramp to the ferry, but said nothing to the West Indian lady with exact same rolling bag that boarded a few people behind me.
I just move on quietly when it happens, but it is unfortunate when tourists are subjected to the rude behavior.

I have also met some very nice and friendly employees at the ferry dock, so it is only a few employees who display the rude behavior.

This rudeness or racism is pervasive all over stt and one of the main reasons we moved to stx.

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Posted : January 31, 2014 12:11 pm
speee1dy
(@speee1dy)
Expert

STT007, IS IT REALLY WORSE ON STT THAN ON STX?

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Posted : January 31, 2014 12:25 pm
Alana33
(@alana33)
Expert

I do not use the ferry to and from STJ very often, but I have had good and bad experiences in regard to rude behavior from employees.

I had a ferry dock employee be very rude, but suddenly get very nice after my friend walked up (the friend was local West Indian). Another situation, a ferry employee rudely demanded that I "carry" a rolling bag on the ramp to the ferry, but said nothing to the West Indian lady with exact same rolling bag that boarded a few people behind me.
I just move on quietly when it happens, but it is unfortunate when tourists are subjected to the rude behavior.

I have also met some very nice and friendly employees at the ferry dock, so it is only a few employees who display the rude behavior.

This rudeness or racism is pervasive all over stt and one of the main reasons we moved to stx.

Stt007- That is so much BS, I can hardly stand it!
I think that it completely depends on the attitude you put forth when dealing with anyone, regardless of color.

I had an amazing, positive and fast experience at BMV this morning renewing my registration. The staff was pleasant and helpful, tho the place was packed, the lines moved qiuckly, everyone was nice and the whole ordeal that I was dreading due to procrastinating and going in on the last day of the month was an overall positive experience.

I will agree tho that when businesses, such as they ferry companies and taxi associations, etc. deal with vast quanities of people, regardless of whether local or not, they do need to step up their hospitality training. Or they need to be reported to the company.

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Posted : January 31, 2014 3:28 pm
Linda J
(@Linda_J)
Expert

Also, people tend to notice racism more when it is targeted at them. I'm sure blacks in the states have just as many unpleasant encounters.

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Posted : January 31, 2014 4:25 pm
Alana33
(@alana33)
Expert

"Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment."
--Benjamin Franklin

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Posted : January 31, 2014 4:42 pm
stt007
(@stt007)
Advanced Member

STT007, IS IT REALLY WORSE ON STT THAN ON STX?

It absolutely is. Not to say this attitude does not exist in stx, it does, but at a significantly lower level than stt. I'd say about 10% of what you'd experience on stt.

Alana33, it is not BS. And I have the same attitude here as I did in stt. And it is just not me. I hear from others who have lived in both places. And when I mention this difference to local people on stx they say they have heard the same from many other people. Of course there are positive and negative experiences we can recall anecdotally from both places, but I can tell you it is a fact, having experienced everyday living on both islands. Feel free to live in denial. It is your right, and your choice.

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Posted : January 31, 2014 4:46 pm
Alana33
(@alana33)
Expert

I live in STT. Not in denial.

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Posted : January 31, 2014 5:29 pm
stt007
(@stt007)
Advanced Member

Yes, I know. We all know that. So you have 50% of the information needed to respond knowledgeably to my statement.

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Posted : January 31, 2014 5:40 pm
Alana33
(@alana33)
Expert

With your attitude, I can see why you felt the need to move to another larger island.

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Posted : January 31, 2014 6:23 pm
speee1dy
(@speee1dy)
Expert

who would have thought one island would be worse than another. i think it sucks when anyone is dealt racism. and i sure see it here

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Posted : January 31, 2014 6:41 pm
trainwreck82
(@trainwreck82)
Advanced Member

Yes, I know. We all know that. So you have 50% of the information needed to respond knowledgeably to my statement.

I moved down here with another manager from a Chicago big box store around 7 years ago. We had a sister store on STX that was also totally understaffed. At the time, the PR office was rotating managers from the PR stores but once we arrived they used us instead, doing one month shifts at a time. One by one they started pressuring us to relocate to STX permanently to save the company money but we both refused because we preffered STT.

There are differences between STT and STX for sure and we talked about it quite a bit. Any difference in attitude, racism, rudeness, etc was totally imperceptable to us, and was not a factor in our preference. I actually just sent him a message on Facebook asking about it specifically and confirmed that.

I have no idea why you had the experience you did here on STT but I can plainly see that every post you make about it is dripping with attitude and I think it had more to do with you than you probably think.

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Posted : January 31, 2014 6:56 pm
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