Your password will need to be updated. Use the “forgot password” feature to create a new password.

Join discussions on moving to and living in the USVI, ask questions, share info & tips!
(Vacationing? Visit Travel Message Board)

Dish tv ....what is your experience?  

Page 1 / 3 Next
  RSS
mickeyg
(@mickeyg)
Advanced Member

Currently I have Innovative. The signal is so poor and service has been out for days that I would like to switch to dish.

Does Dish work and is it worth the money?

ReplyQuote
Posted : November 25, 2015 11:06 am
Alana33
(@Alana33)
Expert

I switched a couple years ago and have been very pleased.
Occasionally, in a heavy downpour you may lose the signal but then you cannot always watch something you've recorded, previously.
Plus, you're not trekking to Innovative to get a replacement receiver every few months.

ReplyQuote
Posted : November 25, 2015 11:12 am
Ca. Dreamers
(@ca-dreamers)
Advanced Member

I have had Dish for several years both here and in the states.

Recently Dish has been reducing the number of HD channels we receive here on STX.

We still pay the same price for the package even though the HD channels are not in that package.

If I could find a service to compete with Dish I would change, but sadly we are at their mercy here in the Caribbean.

That being said there are few outages or interruptions and tech service in readily available.

CD

ReplyQuote
Posted : November 25, 2015 11:13 am
vicanuck
(@vicanuck)
Trusted Member

I have been a DISH customer for several years. I have been extremely satisfied with the service and reliability. My local technician, Paradise Satellite, gives tremendous customer service. Although I also have a Roku streaming box which is great for some things, for everyday TV programming, DISH can't be beat.

ReplyQuote
Posted : November 25, 2015 11:18 am
SkysTheLimit
(@SkysTheLimit)
Trusted Member

Give us a call.
http://paradisesatellite.dishontheweb.com/

Alan

Alan
St. Croix resident since 2000

ReplyQuote
Posted : November 25, 2015 11:50 am
lily1025
(@lily1025)
Advanced Member

We have had Dish for 5-6 years....no complaints whatsoever...when you have an issue just call the 800 number and there is always someone to help you!Every now and then in a downpour you may have a signal loss but picture comes back in a few minutes!

VERY HAPPY with DISH!!

the 800# is 1-800-333-3474

ReplyQuote
Posted : November 25, 2015 12:07 pm
lily1025
(@lily1025)
Advanced Member

We have had Dish for 5-6 years....no complaints whatsoever...when you have an issue just call the 800 number and there is always someone to help you!Every now and then in a downpour you may have a signal loss but picture comes back in a few minutes!

VERY HAPPY with DISH!!

the 800# is 1-800-333-3474

ReplyQuote
Posted : November 25, 2015 12:07 pm
Oldie1
(@Oldie1)
Advanced Member

We have had Dish for over 10 years and love it. Call Alan at Paradise Satellite 718-2488; he or his wife Karen will take excellent care of you.

ReplyQuote
Posted : November 25, 2015 12:12 pm
SkysTheLimit
(@SkysTheLimit)
Trusted Member

If you sign up through Paradise Satellite you are dealing with a local Dish representative that has been doing Dish on STX for over 14 years. 340-718-2488... The 800# is just that. You'll be talking to a rep in the states reading off a computer screen.

Glad you are happy Lily!!!!

Alan
St. Croix resident since 2000

ReplyQuote
Posted : November 25, 2015 12:15 pm
speee1dy
(@speee1dy)
Expert

WE HAVE HAD DISH FOR 1 YEAR. imo it is better than innovative was at that time ( before evo )

with innovative we would loose stations, call, they would be fixed for less than a day and back out again. they just could not seem to fix the problem. even at work stations just go out for no apparent reason.

the only time we loose dish is during heavy down pours. like someone else said, just watch something you have on your dvr.

price wise i think they are both about the same once the special prices are gone. but i am glad to have dish as an option

i would choose dish over innovative any day of the week

ReplyQuote
Posted : November 25, 2015 12:23 pm
watruw8ing4
(@watruw8ing4)
Trusted Member

We switched to Dish several years ago, mostly because of Innovative's stone-age customer service, and are happy we did. Innovative may have improved their deplorable service since then, but we see no reason to risk switching back.

ReplyQuote
Posted : November 25, 2015 12:26 pm
mickeyg
(@mickeyg)
Advanced Member

Thank you Alan! I called and am all set for installation early next week. I got a great deal and fantastic customer service!

Thanks to everyone for your quick feedback.

ReplyQuote
Posted : November 25, 2015 12:36 pm
OldTart
(@OldTart)
Expert

I was probably one of the first to get DISH here donkey's years ago and was extremely happy for many years. However, a VERY prolonged and excruciatingly frustrating experience with customer service over ever-increasing monthly bills for which there seemed no explanation finally led me to Innovative. I'd avoided Innovative cable for years because of all the problems others had encountered but the EVO system and price deserved a look so off I went to see what they could do for me.

It's been I think two years now since I made the switch and I couldn't be happier. NO problem at all and the total cost of the bundle package (I already had landline and internet with them) is less than my DISH bill alone. No ugly dish attached to the building, no instant outages in a downpour, excellent service all around - and I have all the programming I had with DISH.

I wish the people who keep harping on about the "old" Innovative system would belt up - the EVO system is excellent.

ReplyQuote
Posted : November 25, 2015 12:45 pm
Alana33
(@Alana33)
Expert

Except when the battery starts to fail and one must go to the Innovative office to get a replacement.
Glad it's working well for you OT.

ReplyQuote
Posted : November 25, 2015 12:57 pm
OldTart
(@OldTart)
Expert

Except when the battery starts to fail and one must go to the Innovative office to get a replacement.
Glad it's working well for you OT.

The new boxes/modems (whatever they're called) don't have the problem that the first ones had.

ReplyQuote
Posted : November 25, 2015 1:18 pm
Page 1 / 3 Next
Close Menu
  
Working

Please Login or Register