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speee1dy
(@speee1dy)
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August 15, 2015 7:05 pm  

just got back shopping at plaza west and kmart. came home checked my email. was notified by BOA that fraud had been perpetrated on my account

just a little warning-keep an eye on your account


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gigahound
(@gigahound)
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August 15, 2015 7:46 pm  

Are you implying and are we to infer that the fraud on your account is related to your shopping at Plaza West and K-Mart?


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speee1dy
(@speee1dy)
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August 15, 2015 8:22 pm  

possible since those were the only 2 places that i shopped at in the past week and these charges happened today

it could have also been a skimmer or someone had a reader. but yep-whatever happened, it was one of those 2 places

but, no where did i imply it was the workers who work there


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OldTart
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August 15, 2015 9:03 pm  

It's pretty amazing (if not incredulous) that within just a couple of hours - and on a weekend day - a bank could not only determine fraudulent use of your card but could notify you so quickly.


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speee1dy
(@speee1dy)
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August 15, 2015 9:13 pm  

well OT, you can always call BOA and ask them how fast they can detect fraud. I was pretty amazed as well.


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OldTart
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August 15, 2015 9:16 pm  

Why would I call them - I don't bank with them.:S


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speee1dy
(@speee1dy)
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August 15, 2015 9:19 pm  

you were incredulous? seemed to think it couldnt be done. thought you might want your own verification


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quirion
(@quirion)
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August 15, 2015 9:35 pm  

I've had a bank find that out on weekends within an hour of a charge in the states.

I've also had fraud on a business card that had never been used anywhere and was not lost.


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Spartygrad95
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August 15, 2015 9:42 pm  

My first First Bank card was flagged for fraud after being used by me for a month. My new card hadn't even been activated yet and was flagged. My third card in just over a year has had no problems in 10 months. Who knows?


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CruzanIron
(@cruzaniron)
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August 15, 2015 9:57 pm  

I've been notified of fraud very quickly numerous times by my card carriers.

Unfortunately, it wasn't fraud but overzealous security.


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speee1dy
(@speee1dy)
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August 15, 2015 10:35 pm  

mine was fraud. i was extremely impressed. i check my account every day and would have noticed it. just glad they were on top of things with such a quick response

the last time it happened, it was with a first bank card. i noticed it and called them up and i filled out the paperwork and the money was in my account within days. that one had only been used at 2 places. an online store and a gas station.

remember last year when everyone was having problems. just keep an eye out on your accounts


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OldTart
(@the-oldtart)
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August 15, 2015 10:39 pm  

you were incredulous? seemed to think it couldnt be done. thought you might want your own verification

Your assumption was incorrect. It does seem incredulous but it's good to know that things have apparently improved a lot - although I imagine the "overzealous security" which CruzanIron mentioned could be a real pain.


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wanderer
(@wanderer)
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August 16, 2015 12:16 am  

These days, credit card issuers have fraud detection systems which run in real time, and scan for certain patterns, such as purchases at odd times and locations, big ticket items, the type of merchandise never purchased before by the card holder, etc. When a suspicions transaction is flagged, the card issuer can quickly disable the card and notify the owner. So, it's not uncommon at all that this happens almost immediately. After all, it's in the credit card issuer interest to protect itself from the loss (because by law, the credit card owner is only responsible for the first $50 in losses resulting from the fraudulent transactions).

The type of software systems which detect fraud are AI (artificial intelligence), coupled with the so-called "Big Data" systems, which are now prominent in all types of automation, based on machine learning concepts, not just in fraud detection, but in a huge variety of other fields.


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Alana33
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August 16, 2015 1:00 am  

When I went to FL, I notified my credit card company of the 2 cards I would be using so that they wouldn't be declined when used off island.

Can't say I've had any issues with fraudulent use here, so far.
Knock on wood!


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speee1dy
(@speee1dy)
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August 16, 2015 8:43 am  

luckily i am not responsible for any amount of fraudulent use


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Scubadoo
(@Scubadoo)
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August 16, 2015 4:23 pm  

All kinds of activity could trigger a fraud alert which may not mean that fraud occurred. My bank will leave an automated voice mail for me to call back to confirm if there is a question and the call back is handled with the automated call system as well. One time just cancelling a gas pump card transaction and running it again caused an alert. The problem was something with the pump.


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speee1dy
(@speee1dy)
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August 16, 2015 8:17 pm  

for my particular situation it is fraud


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Future Islander
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August 17, 2015 4:46 pm  

OT:

I get notified by my bank immediately, by cell phone, if they detect a fraudulent charge.

I remember an instance when at a gas station....the attendant swiped my card twice....within seconds my bank was on the telephone asking me if I was currently at that location and telling me that my card was swiped twice within a few seconds. We stopped the second charge from occurring.

F.I.


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gigahound
(@gigahound)
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August 17, 2015 8:05 pm  

1) Gas stations (Notorious for skimmers. Always pay cash.)

2) Online purchases (If you must, use credit card NOT debit card, ever.)

3) Restaurants (Fraud city. As for handing over your credit or debit card to a waiter or waitress, forget about it. See #1.)

4) Retail stores (Remember Target. Again, if you must, use credit card NEVER debit card. At least you'll have some measure of protection in case of fraud.)


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speee1dy
(@speee1dy)
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August 17, 2015 8:42 pm  

i use only debit card and have the same protection as a credit card with BOA


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Betsyshaffer
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August 17, 2015 9:43 pm  

That is ultimately true, you just need to get reimbursed by the issuing bank. Whereas with credit card, you are not out any of your cash. That being said, most banks will reimburse fairly quickly but don't have to for 10 days while they investigate.


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gigahound
(@gigahound)
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August 18, 2015 1:27 am  

A once little advertised option improving the security of debit cards is to swipe the debit card and, instead of entering the PIN, press the "credit" button instead of the "debit" button, if the terminal offers this choice. This will generate a receipt which the user must sign at the point of sale as with a typical credit card transaction. The money will still come out of the checking account, but the transaction will be routed through a different network. This method gives the user the protections of a credit card purchase.


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AandA2VI
(@AandA2VI)
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August 18, 2015 6:25 am  

It's pretty amazing (if not incredulous) that within just a couple of hours - and on a weekend day - a bank could not only determine fraudulent use of your card but could notify you so quickly.

UH... yea... thats correct - they're that fast. Thats the whole point of the service. Ive had my CC skimmed or hacked three time sin STT ion the last year. I get a call immediately and they shut everything down until I confirm the purchase. I also have 24/7 365 live customer service with NO prompts. Chase Sapphire Preferred card. Its my favorite travel card as of right now. From my Africa trips and just everyday purchases I was abel to get two free tickets to Costa Rica.


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Spartygrad95
(@Spartygrad95)
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August 18, 2015 9:37 am  

I'll take my chances of my card getting hacked and NOT carry around a ton of cash. No reimbursement for losing or being robbed of that. I cant remember the last time I paid cash for anything.


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speee1dy
(@speee1dy)
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Joined: 15 years ago
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August 18, 2015 10:29 am  

i only have at the most 20 bucks on me at work only


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