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I HOP Resturant

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stxresident2
(@stxresident2)
New Member

To Sana July,25 2010 7:20 am arrival
We just left the I Hop, That was the worst service we just received. There were a few people in the resturant(6 or 7 ) We asked for one
of the larger booths since there were many empty(all clean)we were told we would have to wait till one was cleaned and the server huffed
off.We said that was fine and we would wait for a larger booth. Two minutes later she came back and seated us. She took our drink order and left, when she came back( in just a few minutes) with our drinks, she took our food order.That was at 7:30am.We finally received our food at 8:15 and it was not all there. She brought 2 omelets( just warm in the middle) and said the toast & hasbrowns would follow. 10 minutes later the toast arrived ( COLD ) no butter to be found and informed us that the hashbrowns were being remade because we asked for onions in them.At this point, my husband was disgusted and told her to forget the hashbrowns. This is not acceptable service when a restaurant is not busy.

We thought we would give the restaurant a second chance after our first visit was good considering it had just opened.

carol

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Topic starter Posted : July 25, 2010 3:11 pm
Jumbie
(@ohiojumbie-2)
Trusted Member

Sounds like it's a complete hit or miss with this place. The few times we have gone for breakfast things went smoothly, food was hot, service was good. Guess we were lucky.

Jumbie -STX

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Posted : July 25, 2010 3:56 pm
Ric
 Ric
(@Ric)
Advanced Member

I do not understand the intense interest in IHOP on this board. There are at least three threads about it already. In the States, IHOP is a mediocre (sp?) chain at best. I am just curious why it generates so much discussion here.

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Posted : July 25, 2010 8:34 pm
DUN
 DUN
(@DUN)
Trusted Member

I do not understand the intense interest in IHOP on this board. There are at least three threads about it already. In the States, IHOP is a mediocre (sp?) chain at best. I am just curious why it generates so much discussion here.

May be BC there aren't many places that serve a bunch of food at a fair price.
Out Ihop in STT was a godsend!
Then, (when the stateside team left) is quickly became what you are reading here(for the same reasons).

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Posted : July 25, 2010 11:48 pm
billd
(@billd)
Trusted Member

Anything new will get attention. (I was sorry to see the Ihop go in STT. It was nit a bad place are a reasonable price. (At least resonable in STT).

Billd

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Posted : July 26, 2010 11:34 am
Neil
 Neil
(@Neil)
Trusted Member

I do not understand the intense interest in IHOP on this board. There are at least three threads about it already. In the States, IHOP is a mediocre (sp?) chain at best. I am just curious why it generates so much discussion here.

1. New Restaurants sometimes get their own threads.

2. Some posters don't look to see if anyone else has posted a thread on the topic, they just create a new one.

3. Our moderator doesn't combine threads (which is what should happen, were it technically possible, and it is with some msg bd control panels).

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Posted : July 26, 2010 7:40 pm
sugarlander
(@sugarlander)
Advanced Member

At about the same time that Carol was at IHOP, the wife and I were getting breakfast at the K-Mart at Sunny Isle. It took less than 10 minutes to get two eggs, made to order, toast, hash browns, and bacon. They even substituted a pancake for my wife's toast at no charge. Everything was good except for the hash browns which are always not to my liking. The staff was friendly and the cost? $3.49 for each breakfast. It's the best kept secret on the island.

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Posted : July 27, 2010 12:51 pm
Linda J
(@Linda_J)
Expert

They also have wonderful local food for lunch!!!

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Posted : July 27, 2010 9:27 pm
SkysTheLimit
(@SkysTheLimit)
Trusted Member

Interesting that the best cheap breakfast is either KMart or the hospital cafeteria.

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Posted : July 28, 2010 10:39 am
aquaponics
(@aquaponics)
Advanced Member

Hey you told the secret! I agree about Kmart cafe....I often go for breakfast and get the saltfish with okra and spinach and thick cut fry potatoes for like 4.99....great price and QUICK! I also enjoy their local food lunches...check the board as you walk in for daily specials....

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Posted : July 28, 2010 3:48 pm
stcmike
(@stcmike)
Advanced Member

I wouldn't say Ihops in the US are mediocre. In fact their food is good and very reasonably priced. I have never been to the one in St Croix and by the comments I don't think I will be going there anytime soon. My question is if the service is so bad how does it stay in existence?

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Posted : July 29, 2010 1:03 am
moving
(@moving)
Advanced Member

I do not understand the intense interest in IHOP on this board. There are at least three threads about it already. In the States, IHOP is a mediocre (sp?) chain at best. I am just curious why it generates so much discussion here.

That is hysterical, as I was thinking the same thing...

Out of curiosity, since everyone mentions how expensive St. Thomas is, how much would a breakfast at IHOP run?

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Posted : July 29, 2010 1:34 am
Linda J
(@Linda_J)
Expert

There is no IHOP on STT.

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Posted : July 29, 2010 9:13 am
moving
(@moving)
Advanced Member

To my question: How much does a breakfast at IHOP cost in St Thomas?

There is no IHOP on STT.

Pardon me, St. Croix then. According to what I have read, I thought there was one in St. Thomas that has closed.

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Posted : July 29, 2010 9:24 am
mminstx
(@mminstx)
Advanced Member

I think, in order to understand the intense interest, you have to appreciate living on a small island where change in scenery/places hardly happens. It was with anticipation, much like waiting for a mail wagon in a western town, that I drove by the ihop every day to work....the warm yellow interior walls taunting me with the hope of fresh pancakes while it was still under construction....then...one day... It opened! Like a mainland breeze... the recognizable , iconic sign lit the night sky.... They even had a Mr Pancake out there waving...So...yes...we're going to talk about the new event because we can.

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Posted : July 29, 2010 10:15 am
STXBob
(@STXBob)
Trusted Member

How much does a breakfast at IHOP cost...?

From a 12/10/09 posting of mine on the "StX Restaurant Ratings" thread:
"We had a breakfast combo dish and 4 pancakes, which were $7.95 each, I think. The sodas were about $3, I think, with free refills."

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Posted : July 29, 2010 11:51 am
moving
(@moving)
Advanced Member

How much does a breakfast at IHOP cost...?

From a 12/10/09 posting of mine on the "StX Restaurant Ratings" thread:
"We had a breakfast combo dish and 4 pancakes, which were $7.95 each, I think. The sodas were about $3, I think, with free refills."

That's reasonable. Thanks.

I will try to scour these blogs more before bombarding everyone with tons of questions 😉

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Posted : July 29, 2010 12:05 pm
DUN
 DUN
(@DUN)
Trusted Member

STT I hop had similar prices(yes, we DID have a Ihop), it closed down due to(according to the owners) WAPA, rent & "service Issues".
The STT Ihop lasted just over a year.
I waited in the usual long lines to get in.
These long lines got shorter as service declined there.

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Posted : July 29, 2010 1:04 pm
SkysTheLimit
(@SkysTheLimit)
Trusted Member

I guess it should be called......I Ain't Hoppin for No One!!

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Posted : July 29, 2010 5:55 pm
stiphy
(@stiphy)
Trusted Member

I've yet to personally have a bad experience there. My friend had a horrible experience on a Sunday morning, I'd never go to an IHOP on a Sunday morning though...its where all the churchgoers go after mass (at least in the states). I've gone on a weekday morning for an ofifce meeting and had good service, late at night (after St. Patty's Day Parade), and twice for dinner with my family and have had very good experiences. I hope the bad service isn't a trend or the beginning of a major decline like what happened in STT. I will definitely post my next experience though when I go back.

Sean

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Posted : July 29, 2010 6:07 pm
Linda J
(@Linda_J)
Expert

I think spotty is the best description of the service at IHOP to date. However the franchisee lives on-island and seems anxious to make a go if it.

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Posted : July 29, 2010 7:23 pm
DUN
 DUN
(@DUN)
Trusted Member

The former owner of the STT franchise lives on the island, owns the Subway franchises, & is a former senator (Allie-Allison Petrus).
The financial commitment is high to start this franchise alone.
If I were to participate in such an endeavor, I too would give it my best shot!
If the franchise owner is dedicated, hands on & isn't involved in other ventures, he/she should be able to overcome WAPA & even crappy employees(if crappy employees can be fired here which I've herd many nightmare stories to the contrary).

Which makes me think of a few questions(I really don't know, or have a clue, restaurant franchises are not my forte).

What IS the crappy employee situation here, can you fire someone if they just can't do the job satisfactory?
Do you owe the $$ to the SBA if the franchise fails due to useless workforce or "Service Issues" or other problems beyond one's control?
How many employees are required for EDC status, & do any restaurant franchises have EDC status here?

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Posted : July 29, 2010 11:27 pm
Linda J
(@Linda_J)
Expert

DUN, I was referring to the IHOP currently operating on STX.

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Posted : July 30, 2010 12:12 am
DUN
 DUN
(@DUN)
Trusted Member

OK Linda.
I guess I too was referring to the STX Ihop in this way...
The STT franchise owner ALSO lived on island.

What I've been trying to point out from the beginning, when word of a Ihop was to open on STX was how it was going to be DIFFERENT, so it doesn't repeat the fate of STT Ihop, so it succeeds.
I've been following the posts on STX Ihop & see the very same concerns.

If you always do what you always done, you'll always get what you always got!

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Posted : July 30, 2010 1:23 pm
stiphy
(@stiphy)
Trusted Member

I am not aware of any local restaraunts that are EDC beneficiaries.

EDC companies generally don't derive their revenue from the island. An EDC company is one that derives its revenue from abroad but does the work in the VI. The idea behind the EDC is not to give tax breaks to businesses that would exist on island anyway, instead its to attract businesses that would never have thought of setting up shop here to open up shop.

Of course there have been exceptions to this rule.

As for the ability to terminate problem workers, the difficulty in doing so is the number one reason why I wouldn't want to setup a business that employs others here. IMO it is the number one cause of service issues and poor productivity here in the USVI and has decimated the economy of these islands for many years. It is one of the root underlying causes of our problems in the territory but I doubt it will ever be addressed.

Sean

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Posted : July 30, 2010 3:58 pm
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