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I think WAPA is screwing us over.  

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AandA2VI
(@AandA2VI)
Noble Member

Now I know you're laughing and saying "of course they are" but my bill is insane.

We've never had a bill over $150 since we moved to the VI. Usually it was about $100 in STT.

Our place in stx has been $120 consistently for over a year. Three months ago it shot up to $260. I was shocked but figured we just went crazy that month. So the last two months I've been super conservative and it went back down to $120. Now this month it's $240 again. We are POSITIVE this can't be correct. Our average consumption for 27-30 day cycles is 380kw these $240 bills are at 800kwh!!! There is no way possible we are doubling it. I work from home and do the same S every day. I have a floor fan, tv, and my laptop charged (plus fridge) all day and that's it. This last bill was a 38 day cycle but still there is no way we are doubling our kWh in 8 days.

I am wondering - did we get a smart meter and they are averaging?? Is that legal? I haven't seen the wapa guy in months... about when we started seeing the bill increase. $240 is absurd for how little we use and especially being super conservative. I'm planning on going in to WAPA on Tuesday but wondering if anyone has information/ammo to take with me.

Super frustrated. When we first moved to STT wapa was .59 and our bill was $120. Now at .29 we are paying MORE? Something's not right here and while I know that it's a lot to do with the house - we shouldn't be seeing a 800+kWh bill for two people who are super conservative with energy. No leaking water pump, no unusual things happening. Normal laundry and showers, no guests or car washes. I just can't figure it out!

I feel like going to wapa will be totally useless....

*** The views and opinions expressed in my posts are soley those of A&A2VI and other like minded islanders. These views and opinions do not necessarily represent those of the majority or any/all contributors to this site. Have a GREAT DAY!

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Posted : November 20, 2016 3:26 am
jj00802
(@jj00802)
Trusted Member

I have two comments:

1. Do you monitor your own meter? I write down the reading from the meter every few days, so I know my day to day usage (with a good idea of what amount to expect on the monthly bill). Mine will increase on days that I do laundry or have overnight visitors, but I can easily know what is causing the increase when watching meter reading frequently. (WAPA does not read meter in person since installing the smart meter that they can read internally).

2. Are there other residence on property that might be using your electric for their laundry, pump, air conditioning, hot water heater, or other uses? You can check your breaker box and turn off each to determine which breaker works which rooms. If you find a breaker that does not handle anything on your residence, then leave breaker turned off to keep other people from using it.

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Posted : November 20, 2016 3:44 am
AandA2VI
(@AandA2VI)
Noble Member

#1. Stupid me, no I haven't been. I will be from now on though! How do I chart it and like... compare with wapa? By dates? Sorry no clue on this stuff at all. Should be common sense but it confuses me lol.

#2 Not possible. Middle of nowhere with no houses around at all.

Oh and FWIW my friends who live not far and have solar and usually a credit are getting $80-$120 bills. Something's not right. Wapa trying to get us to pay for the hospitals debt? :X

*** The views and opinions expressed in my posts are soley those of A&A2VI and other like minded islanders. These views and opinions do not necessarily represent those of the majority or any/all contributors to this site. Have a GREAT DAY!

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Posted : November 20, 2016 3:53 am
jj00802
(@jj00802)
Trusted Member

To answer A&A2VI --- How do I chart it and like... compare with wapa? By dates? Sorry no clue on this stuff at all. Should be common sense but it confuses me lol.

As for the readings, I just write the meter reading on a calendar. You could also make an ongoing list to show the reading & date.
WHEN the BILL arrives and shows the ending meter reading and the date, then I can compare it to the meter reading on my calendar on the specific date (or near the date they used on the bill if I did not list it on the specific date).

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Posted : November 20, 2016 4:12 am
Scubadoo
(@Scubadoo)
Noble Member

I take a picture of the meter everyday or so (still have old meter) and then record the reading and calculate the daily usage. Compare the reading to what's on your statement. You can also check the consumption history page for you account/meter on the WAPA web site which will show last meter reading date and value as well as previous months usage. It's possible you don't have a smart meter and they are using some estimated readings. These will balance out with the next actual reading but could be higher or lower in between.
The statements do not indicate whether the last reading was estimated or not but the web site shows the last actual reading. Mine was stuck at March until they finally updated it a few weeks ago when I complained but they didn't update it until a week after they actually took the reading. If you have an analog meter (with dials) do you know how to read it?

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Posted : November 20, 2016 4:38 am
watruw8ing4
(@watruw8ing4)
Prominent Member

LOL! You were right about your subject line. My first thought was "Ya think?"

Ours made the same jump just this month. I assumed it was from being estimated. But I think now I'll monitor it for a while to make sure. At least I know we weren't alone.

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Posted : November 20, 2016 10:09 am
Alana33
(@Alana33)
Islander

Contact Public Services Commission to complain.

Here's how to read your meter.
http://www.viwapa.vi/Customers/MeterReading.aspx

Our rate is presently 23.27 kWh

You may wish to get a timer for your water heater.
If it on a separate breaker, you can turn it off and just have it on a couple hours a day.

I have mine on a timer.
Run it 2 hours a day instead of 24.
Plenty of hot water for my needs.
I never use hot water for laundry.

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Posted : November 20, 2016 10:20 am
JE
 JE
(@JE)
Reputable Member

Our current rate (residential) through 12-31-16 is 29.27 cents per kilowatt according to the WAPA home page. The commercial rate is 32.29.

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Posted : November 20, 2016 10:51 am
Alana33
(@Alana33)
Islander

Yes, sorry.
Typo on rate.

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Posted : November 20, 2016 11:01 am
AandA2VI
(@AandA2VI)
Noble Member

Yea but estimates then we should see a decrease the nextbmkmyh to even it out. It's. y bill has been $120 every month why would they estimate it at $240 and 800kwh? Will see if I get anywhere on Tuesday

*** The views and opinions expressed in my posts are soley those of A&A2VI and other like minded islanders. These views and opinions do not necessarily represent those of the majority or any/all contributors to this site. Have a GREAT DAY!

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Posted : November 20, 2016 12:13 pm
Alana33
(@Alana33)
Islander

You can request WAPA to check your meter due to inaccuracies in billing.

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Posted : November 20, 2016 12:32 pm
speee1dy
(@speee1dy)
Islander

maybe they were estimating it at the 120 rate and they finally read the meter?? that happened to a co worker, they estimated for over a year and then one 1 bill she was hit with all the back charges.
she now reads it daily and also calls them on the day it should be read and gives them the reading.

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Posted : November 20, 2016 1:10 pm
mtdoramike
(@mtdoramike)
Prominent Member

Nooooo, not Wapa. They have been nothing but good to you.

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Posted : November 20, 2016 1:11 pm
Scubadoo
(@Scubadoo)
Noble Member

maybe they were estimating it at the 120 rate and they finally read the meter?? that happened to a co worker, they estimated for over a year and then one 1 bill she was hit with all the back charges.

Yes, mine was estimated for several months, the daily usages was the same but the monthly total varied due to number of days. Then there was the catchup.

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Posted : November 20, 2016 1:39 pm
captpete
(@captpete)
Reputable Member

awhile back I did a full test of my meter, found the instructions in a GE Meter manual for my style meter...did the test three independent times, every time the results were the same, the meter was slightly faster than the normal operational status,,,by 21%.
Damn...WAPA yelled at me and said how dare I remove the meter for testing...told them it wasn't necessary to remove to test...they came the very next day and pulled the meter.
Installed a nice new meter...going to test that one in a couple of days...all meters can be adjusted to record data, mechanical or electronic digital to what ever speed established by the tester, just saying!
I also asked for a certificate of compliance for any measuring device that consumers are being charged for; like fuel pumps, store scales, measuring tapes, etc....which must have a form of known compliance to an actual setting....division of weights and measures is a department of the VI government...they told me that WAPA is exempt from compliance since they supposedly purchase proper metering devices....Ha Ha Ha.
The government needs to step in...WAPA can be sucking 20% or more from everybody and ..... you know the rest. All I need is a small screwdriver, some time, and a little patients, and I could probably get my meter to be 20%, 40% or more slow....who would ...know! Personal discount! Now who's laughing. Only saying.

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Posted : November 20, 2016 4:06 pm
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