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Topic starter
Hello
Does anyone know the phone # of Innovative's office on STJ at the Marketplace ( I am not on island full-time).
Was ther 3 weeks ago to arange/ sign for automatic payment by credit card and low & behold yetserday they send me a freakin' bill, what the heck is that ? Thanks a lot uf anyone can help.
Posted : August 17, 2010 10:21 am
Can't help you with the number (sorry), but usually those things take a couple of billing cycles to go into effect... not sure about that particular company, but that's been my experience with others.
Posted : August 17, 2010 11:39 am
Topic starter
Roadrunner - thanks for reply - that was I was thinkin' too, except I'd like to avoid paying them twice, that is, I send a check but then they also collect from my credit card. Opinion, suggestions?
Posted : August 17, 2010 12:32 pm
Don't send a check. Pay with your credit card. Then, if they do charge it again, the credit card will credit you for a double payment. OR you can just let the double payment ride, and they will eventually "catch up". Just keep an eye on it. Not sure, but I think the number for Innovative is the same on all islands. 340-779-9999.
Posted : August 17, 2010 1:10 pm
Topic starter
Thanks a bunch Juanita. 🙂
But, will Innovative take a cc payment over the phone - I am in Maryland, and God forbid they get their payment late ! (LOL)
Posted : August 17, 2010 2:10 pm
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Ditto what was said already about the billing taking a few cycles to catch up and yes, they'll take a cc phone payment. Recently the credit card I use for autopay expired and a nice lady from Innovative found me halfway around the world to tell me and to get an updated card.
Best,
Islandlola
Posted : August 17, 2010 2:23 pm