ISO iPad software e...
 
Notifications
Clear all

ISO iPad software expert-STX

 

rosesisland
(@rosesisland)
Trusted Member
Joined: 11 years ago
Posts: 703
July 17, 2017 2:35 pm  

I've been hacked and I am desperately seeking an expert to help me. I've tried everything and several iPad users to no avail. Not looking for a handout, but, to actually pay for results.

Computer Solutions suggested Justin Mestier but, didn't know how to contact. But, any expert would do. Need ASAP!


Quote
speee1dy
(@speee1dy)
Expert
Joined: 14 years ago
Posts: 8861
July 17, 2017 3:37 pm  

downtown near the big church on the same side as the church is a store front that is covered by paper and there is a sign on the door. , i think it is across the street from that little convenience store??

you will need to park somewhere but to look at the sign, but there should be a number there.
we have used him before on a computer issue , but i think he is an apple expert?
name is christian, unfortunately i dont have his number.

i hope my jumble directions help


ReplyQuote
rosesisland
(@rosesisland)
Trusted Member
Joined: 11 years ago
Posts: 703
July 17, 2017 4:30 pm  

Thank you. I'm in Frederiksted, but, guess I'll head over there and take a look-see.
I'm not computer illiterate as I have degree in Comp Sci, but, have worked over 30 hours on this since Friday and am now pulling my hair out. I've been hacked.


ReplyQuote
AandA2VI
(@AandA2VI)
Trusted Member
Joined: 11 years ago
Posts: 2294
July 17, 2017 5:05 pm  

What do you mean iPad was hacked?? This can only happen through a ISP and it's not like they take control over the device, they likely gathered all your personal information from it. Cancel all your cards and get new one, change ALL your passswprds and monitor your credit reports for new inquiries.
Do you mean you're locked out of your Apple ID?

Not a fun situation for sure. If you want to link up next Tuesday bring to the bar and I'll see what's up and if I can help.


ReplyQuote
vicanuck
(@vicanuck)
Expert
Joined: 13 years ago
Posts: 2827
July 17, 2017 6:37 pm  

What makes you think you've been hacked?


ReplyQuote
rosesisland
(@rosesisland)
Trusted Member
Joined: 11 years ago
Posts: 703
July 17, 2017 7:35 pm  

Because my email account was so compromised and my banking information was taken and used. I found 3 emails associated with my account that I didn't set up. I've already lost over 1k from one of my bank accounts. My credit cards are fine as they all have security set up and they haven't gotten to them. They have not been used.

My email account defaults to another email with similar name but not one I set up. My life is saved in my email. I cannot retrieve my email, but, did get password changed Friday, before the new defaulted email address showed up.

Adrian, thank you, but if I can't get it fixed before another week, I am currently trying to factory reset without loosing my iBooks, I'll just have to break down and get a new iPad. I just transferred my iTunes to my laptop. Trying now to transfer my photos, will little results.

Unfortunately, I kept my yahoo address I've had for over 17 years now. Neither devices, laptop or iPad, allows me to access my email. But, my neighbor accessed it for me on her phone so, I know it's there somewhere.

All my settings say my correct address, but when I access my mail the other, not mine, address comes up.

I had ATT for the first two years and now that yahoo just sold to Verizon, they cannot not help me. I don't have a Verizon account, so, they will not help me. I feel as if I'm in a catch-22! Very frustrating! Should've used that gmail account I set up 5 years ago. Hindsight!


ReplyQuote
vicanuck
(@vicanuck)
Expert
Joined: 13 years ago
Posts: 2827
July 17, 2017 9:48 pm  

Darn...that sucks. I doubt you'd need a new iPad though. Sounds like you need to strengthen your passwords. I wouldn't use a Mac products under any circumstances, but, that's just my personal bias against their business model. Keep us posted and good luck!


ReplyQuote
speee1dy
(@speee1dy)
Expert
Joined: 14 years ago
Posts: 8861
July 18, 2017 11:12 am  

but arent ibooks stored in the cloud under your name somewhere? like with itunes?
with itunes all your music is on the computer too as long as you sync any new purchases. isnt it the same for books?


ReplyQuote
AandA2VI
(@AandA2VI)
Trusted Member
Joined: 11 years ago
Posts: 2294
July 21, 2017 5:19 am  

Your iPad is fine. It's your accounts that are not. Yahoo is a TERRIBLE email host and gets attacked daily. I had a couple rocketmail accounts hacked - those are yahoo too. Get rid of yahoo - forever. Stick with gmail or even better - apple email.

No clue what VIkanuk is talking about with Apple products lol. Viruses and hacks are usually specifics written for PCs not apple. Hell I even wrote a few for pc for fun in college. It's WAY easy. Apple - not so much.

All your downloads and purchase are stored in the cloud. You can redownload them easily. When you search for an item you'll see a little cloud icon with an arrow. That means already purchased and can just redownload after a full reset. If you're worried, you can also back up to a computer (iTunes) and the factory reset and upload the backup..... but this is all moot as I said it's not your iPad - it's your accounts. It's possible they went through your iPad on an open wifi network but IMO MUCH more likely they hacked your email and if it was yahoo - then that's the problem. Delete that email completely and move onto a new one OR just change all the info and keep it (I wouldn't) Annoying for sure. Again it's NOT your iPad.


ReplyQuote
rosesisland
(@rosesisland)
Trusted Member
Joined: 11 years ago
Posts: 703
July 21, 2017 7:46 am  

For some reason my email wasn't downloaded into the iCloud. But, I've now transferred all my mail and contacts to my gmail account. Took two days of downloading and that was after I deleted folder email from '09 back to '99!

Currently, in process of changing all passwords and email addresses for every account I've attached my yahoo account to, before I can totally delete yahoo. I'm currently in the weeds but am now seeing the light.

Yes, it was my yahoo account that was compromised. I admit to being lazy with changing passwords and I know better as I have antiquated comp Sci degree from '81 and just haven't kept up with things since not continuing to work in that field.

Thanks, Adrian!


ReplyQuote
sttanon
(@sttanon)
Advanced Member
Joined: 11 years ago
Posts: 349
July 21, 2017 11:47 am  

No clue what VIkanuk is talking about with Apple products lol. Viruses and hacks are usually specifics written for PCs not apple. Hell I even wrote a few for pc for fun in college. It's WAY easy. Apple - not so much.

Apple products are just as succeptable to a virus as PCs. There were viruses that targeted Macs as far back as the original Mac 128. I hate it as a IT professional that people get lulled into a false sense of security thinking that IOS is immune.

Yahoo does have a lousy rep for security but at the same they have added features such as 2 factor authentication that makes it harder for a man in the middle attack to work. You can also set up notifications that track logins and where they are coming from. Not saying that is perfect but it does enhance the default security.

I keep several email addresses. Yahoo is for junk or when I have to give out a email address to get access for forums etc... I have a gmail for work etc. I have one special one that has incredible encryption etc and that one I use for online banking/sensitive stuff.... It is a pain at first juggling multiple accounts but it limits what would happen if a account is compromised


ReplyQuote
vicanuck
(@vicanuck)
Expert
Joined: 13 years ago
Posts: 2827
July 21, 2017 1:42 pm  

I work like you sttanon, I use my Yahoo account only for junk where I have to have an address for non-important website logins. I also have an untraceable/anonymous email account for some things. A gmail account for personal and my work email account.

All have a minimum of 14 random character passwords.

I've never been hacked even once.


ReplyQuote
AandA2VI
(@AandA2VI)
Trusted Member
Joined: 11 years ago
Posts: 2294
July 21, 2017 2:26 pm  

No clue what VIkanuk is talking about with Apple products lol. Viruses and hacks are usually specifics written for PCs not apple. Hell I even wrote a few for pc for fun in college. It's WAY easy. Apple - not so much.

Apple products are just as succeptable to a virus as PCs. There were viruses that targeted Macs as far back as the original Mac 128. I hate it as a IT professional that people get lulled into a false sense of security thinking that IOS is immune.

Yahoo does have a lousy rep for security but at the same they have added features such as 2 factor authentication that makes it harder for a man in the middle attack to work. You can also set up notifications that track logins and where they are coming from. Not saying that is perfect but it does enhance the default security.

I keep several email addresses. Yahoo is for junk or when I have to give out a email address to get access for forums etc... I have a gmail for work etc. I have one special one that has incredible encryption etc and that one I use for online banking/sensitive stuff.... It is a pain at first juggling multiple accounts but it limits what would happen if a account is compromised

Dude there are more viruses written for PC than mac. That's fact. I also never once said they're immune. I know they're not but they're MUCH less likely to get bugs - especially keystroke trackers and spyware. That's what my project in school was. - try to write for pc and mac. I never could get the mac virus to work. It was interesting.

Just a few weeks ago I got an email that yahoo had been breached AGAIN. I too use yahoo for spam and my business email is an Apple email. In like 25 years I've never had a problem with my Apple email. Honestly though I think I'll just ditch yahoo all together and just do gmail for spam. Lawd I hate spam email!


ReplyQuote
Search this website
Close Menu