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Ocwen Mortgage Servicing is now hiring for Home Retention Consultants!

 
STXUSVI
(@STXUSVI)
Advanced Member

Ocwen Mortgage Servicing is now hiring for Home Retention Consultants!

Seeking positive, hard-working, determined candidates with strong analytical, communication and customer relation skills to work in our state of the art call center on St. Croix

Please visit our website at www.ocwen.com/careers or you may apply through the Department of Labor website at www.vidol.gov.

These are all full-time positions that offer a thorough training program that is designed to help you successfully begin your career in a call center environment.

New hires will be eligible to participate in company benefits after 90 days of employment and will enjoy a base salary plus commission compensation structure.

Employment is contingent upon completion of background and drug testing.

Ocwen Mortgage Servicing, Inc. is a Equal Opportunity Employer.

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Topic starter Posted : January 31, 2014 3:59 pm
sunshinefun
(@sunshinefun)
Trusted Member

You didn't answer my question from your previous post.

Why is drug testing necessary to work in a call center?

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Posted : February 3, 2014 11:57 am
Linda J
(@Linda_J)
Expert

Not involved, but I'd guess they wouldn't want impaired people answering their phones!

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Posted : February 3, 2014 3:14 pm
janeinstx
(@janeinstx)
Trusted Member

Not involved, but I'd guess they wouldn't want impaired people answering their phones!

(tu)

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Posted : February 3, 2014 3:18 pm
sunshinefun
(@sunshinefun)
Trusted Member

Pot is medicine now, isn't it?

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Posted : February 3, 2014 5:47 pm
SkysTheLimit
(@SkysTheLimit)
Trusted Member

Pot is medicine now, isn't it?

Maybe they don't want "medicated" employees. I can hear it now. Dave's not here man.....:D

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Posted : February 3, 2014 6:13 pm
Linda J
(@Linda_J)
Expert

Lol!!!

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Posted : February 3, 2014 8:58 pm
janeinstx
(@janeinstx)
Trusted Member

Pot is medicine now, isn't it?

Not here it isn't.

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Posted : February 3, 2014 10:26 pm
sunshinefun
(@sunshinefun)
Trusted Member

No wonder they have such a hard time retaining employees.

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Posted : February 4, 2014 12:12 pm
STXUSVI
(@STXUSVI)
Advanced Member

These hires will be the next class of HRC's in our 60 seat call center! The training is basically a mini MBA in mortages, so we have to stagger our hiring to give employees proper training (one trainer per 12 people). We are a publicly traded company and the company has an excellent retention rate and employee satisfaction.
We are also hiring for capital markets analysts, those jobs are listed on our website as well.

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Topic starter Posted : February 4, 2014 1:59 pm
sunshinefun
(@sunshinefun)
Trusted Member

Awesome!

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Posted : February 4, 2014 6:37 pm
MissJustice
(@MissJustice)
Trusted Member

Didn't you guys get in trouble with the Feds?

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Posted : February 13, 2014 11:46 pm
Ping
 Ping
(@Ping)
Active Member

Oh My! I'm moving in to STX in Spring 2016 and this is the Job I will be looking for. I have been in the Mortgage business for 2 years! I am Licensed in 10 states and will be in 6 more by the end of the month! What is different about being licensed in STX?

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Posted : February 14, 2014 12:17 am
ChrisMI
(@ChrisMI)
Advanced Member

Not sure if Ocwen is different, but "Home Retention Consultant" is typically code for "bill collector". Nothing wrong with being a bill collector of course (its a necessary job) but you're not getting "an MBA in mortgages"....it is likely to be quite different from that.

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Posted : February 16, 2014 2:23 pm
JulieKay
(@JulieKay)
Trusted Member

"The biggest non-bank mortgage servicer is Ocwen Financial (OCN). It specializes in what it calls "high risk loans." You've probably never heard of Ocwen, but regulators are keeping close tabs on the company.

In December, the Consumer Financial Protection Bureau and 49 state attorneys general reached a $2.1 billion settlement with Ocwen because of mortgage servicing violations. The head of the CFPB, Richard Cordray, said that Ocwen took "advantage of borrowers at every stage of the process." He also estimated that as many as 185,000 consumers may have been unlawfully foreclosed upon by Ocwen."

http://money.cnn.com/2014/02/10/real_estate/ocwen-mortgages/

Perhaps why they're looking for employees outside the continental US.

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Posted : February 16, 2014 3:03 pm
rmb2830
(@rmb2830)
Advanced Member

same requirements and rules apply to usvi. VI was not involved in any claims etc because they are/were not part of the VI mortgage/banking market. From what I've heard, they bought up lots of mortgages from other banks, servicers etc. They collect the monthly payments, get a cut of the payments made by the homeowners, and the settlement they are involved in is similar to the ones some of the major banks have already agreed to. Not to say that these folks are good to deal with, but I wonder if any of these companies are

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Posted : February 16, 2014 4:29 pm
JulieKay
(@JulieKay)
Trusted Member

185,000 potential unlawful foreclosures is pretty shady. And this - "the head of the CFPB, Richard Cordray, said that Ocwen took "advantage of borrowers at every stage of the process." "

I wouldn't touch working for them with a ten foot pole. I believe in karma. My comment about them looking for employees outside the Continental US is implying that perhaps they're looking for employees who don't know about their bad reputation, not about mortgage requirements.

There are other shady loan servicers too - I wouldn't touch them either. 😉

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Posted : February 16, 2014 4:34 pm
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