Plaudits for VI BIR
I've had several occasions to visit the VI Bureau of Internal Revenue. On each occasion, I have been treated professionally and promptly with courtesy and respect.
Today, Internal Revenue Agent Ms. Gail Johnson went all the way to help me with a difficult matter involving the IRS.
From my experience, VI BIR knows how to provide service with a smile. 🙂
They also know how to cause problems for you that are their problems. They are like the banks here, inconsistent. And they are constantly digging for money when you have already paid them. Always have them stamp a copy of whatever you pay them for. And keep that copy! Forever!
Always have them stamp a copy of whatever you pay them for. And keep that copy! Forever!
If the IRB went to computers maybe we wouldn't have to provide our stamped copies from 2007. I'm trying to get resolve for over a year now. Glad someone got their problem worked out. Perhaps now someone can diligently work on my file. I've called and called and called Mr. Smith on STT he never returns the call. My only step at resolve has been to present myself in person which I was told 2 weeks and that 2 weeks has come and gone.
I don't think the IRB knows what being 'green' is. Otherwise why would I have to provide copy after copy as back up. What do they do with their copies?
They want you to pay twice that's why they won't look for their hard copy. They are always fishing, it get much worse when you own a business down here.
Edward, you are lucky. I have had several problems with IRB. The most recent time they took 2+ years to respond to a letter I wrote over an issue and are demainding interest and penalties they are not legally entitled too. I had assurances from the agent I worked with in person that the situation I am in would not happen...but it did anyway. The problem is that the onus will be on me to prove that I am legally correct, and the cost of an attorney to do so will likely be more than the penalties.
Always get everything stamped, in writing etc. The IRB cannot be trusted, not necessarily because they try to be malicious but because their systems are so antiquated that they cannot keep everything straight. Thus we are required to do so for them. It is never a good feeling to get a letter saying you owe money though and they send far too many of these out errantly.
VI BIR stamped my 1040 on April 13. Upon inquiry several months later, they said they sent the 1040 to IRS.
Last week, IRS sent me a reply to my request for information. They claimed they have no record of my 1040, but they were not correct. By telephone, I learned that they did receive my 1040 but the record was apparently botched on data entry. They requested a duplicate 1040.
I sent the duplicate by registered mail with signature required.
The problem was apparently not caused by VI BIR but by IRS. The people at BIR have been most courteous and helpful.
I understand not everyone has had good experiences with VI BIR. Guess I've been lucky. 🙂