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The Buccaneer Hotel on STX  

 

LostInTransition
(@LostInTransition)
New Member
Joined: 7 years ago
Posts: 3
January 16, 2014 8:12 pm  

What is everyones experience / impression of the Buccaneer. It is rated pretty high with tourist. Does or has anyone actually worked there and what is your experience? Thank you!


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Linda J
(@Linda_J)
Expert
Joined: 15 years ago
Posts: 3919
January 16, 2014 8:18 pm  

I worked there from 2004 until 2011. I had a good experience. Their expectations are high, but they are, IMO a good company. While there I had both knees replaced and had to take family leave with my father. They were very accommodating to my needs. They do (or at least they did) offer health insurance after 1 year's employment, which is rare in STX. Feel free to PM me if you have other questions.


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CAtoSTX
(@CAtoSTX)
Trusted Member
Joined: 11 years ago
Posts: 591
January 17, 2014 2:39 am  

Me too. Linda actually covered my office for me when I had an emergency week in the hospital in fall of 2010.
I agree that it is a good place to work if you are up for the high expectations they put on you.
The entire HR department has been changed since I left in summer 2012, so that may have changed some policies.

Still friendly with several people over there, and visit whenever I'm on STX.


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stxdreamer
(@stxdreamer)
Advanced Member
Joined: 14 years ago
Posts: 159
January 18, 2014 12:06 am  

What is everyones experience / impression of the Buccaneer. It is rated pretty high with tourist. Does or has anyone actually worked there and what is your experience? Thank you!

My family and I have stayed at the Buccaneer 5 times since 2006 (HI Linda!). We just returned from our last visit, 10 days of beautiful weather. The Buccaneer is a wonderful place. A large campus, well maintained, lots of options for things to do. What sets them apart from others, however, is the incredible level of service you receive from everyone there. We call it the place where they never say "NO." I am amazed that the staff know us by sight now (even more impressed that most of the staff is the same as when we started visiting there).

On this last trip, I had a medical emergency that started in the middle of the night (naturally). by 7am I placed a call to the front desk and talked to Miss Pearl (one of my favorite people). Told her what was going on. She called back a few minutes later, advised she had talked to a local physician, and that I needed to go to the hospital ER. A minute later, a taxi showed up to take me to the hospital. I had excellent treatment at the ER (a separate post to follow) and then returned to the Buccaneer. Pearl and others checked on me several times to see how I was doing and if I wanted help in seeking any other medical help.

I am at the point in my life where we can go pretty much anywhere we want to for vacation. I can''t imagine going anywhere other than the Buccaneer. We love the place and its people.


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InnAtPelicanHeights
(@InnAtPelicanHeights)
Advanced Member
Joined: 10 years ago
Posts: 319
January 18, 2014 10:11 am  

I worked there for 6 months, and it was a great experience, although I had some bumps in the roads. Ownership has high expectations , and if you work there and don't understand the value of customer service, you wont last to long.

The core of the Buc staff are St Croix.........you will learn the culture working there and I only enjoy going to the Buc seeing my former co-workers.


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rosesisland
(@rosesisland)
Trusted Member
Joined: 8 years ago
Posts: 703
January 18, 2014 2:08 pm  

My best friend works there! She is such a lovely person and adheres to the "Bucks" high standards! Never have I heard anything bad as far as vacationers are concerned! It always has high ratings cause they deserve it! Customer service is paramount!


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CarlHartmann
(@CarlHartmann)
Advanced Member
Joined: 13 years ago
Posts: 158
January 18, 2014 6:29 pm  

We live in Coakley Bay -- just down the road to the East a bit, and use the facilities all of the time. Never worked there, but we belong to the tennis club (nice facility, great Pro) and go to the spa and restaurant. The grounds are VERY nice, the people friendly and the views wonderful! We also have conferences and business meetings. It is a real resource for St. Croix.


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Paula
(@Paula)
Advanced Member
Joined: 13 years ago
Posts: 285
January 18, 2014 8:07 pm  

When we vacation on St Croix we love going to the breakfast buffet at the Bucc. The staff is SO pleasant. I've even asked for information at the front desk and when the lady couldn't help me she insisted it was no problem and went to find someone who could. They knew we weren't staying there and were just so nice anyway. I've heard it said that most times the staff's attitude depends on the owners (managers included) and if so then this resort seem to be run by very nice but attentive people. The grounds are always immaculate and we've always commented on how busy the grounds people seem to be keeping it that way. I love the 'old tropical' feel I get at the Buccaneer.


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stxdreamer
(@stxdreamer)
Advanced Member
Joined: 14 years ago
Posts: 159
January 18, 2014 10:21 pm  

The breakfast buffet is one of my favorite things about the Buccaneer. I always get up early and walk up the hill to the Terrace. Great time to enjoy the view of Christiansted and the great selection of food available. One neat thing is that even though they have an enormous variety of breakfast items available, you don't have to eat any of them. Just ask the waitress if the kitchen could fix whatever it is you're wanting, i.e. omelets, fresh fried eggs, pancakes, oatmeal, whatever. If they have it in the kitchen, they will fix it for you. The breakfast buffet is provided "free" to guests (obviously we pay for it in our room fare) and it is truly one of the highlights of my day. A great way to get started.


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stxdreamer
(@stxdreamer)
Advanced Member
Joined: 14 years ago
Posts: 159
January 28, 2014 11:24 pm  

This COLD weather in Kentucky is making me wish we were back at the Buccaneer right now!!


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