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Hi all,
Does anyone know if there's a problem with them? Lately I have had to call several times simply to get them to show up. In the past they were awesome about coming when they said they would.
It's a pain because I have to put up the dogs and leave the gate open if I'm not here.
rks
lol @ exit zero.
i have no idea what their problem may be, but i do know that a lot of businesses have cut back over the past several months in order to stay alive, and if just one person does not show for work, or takes ill, it really puts everyone else into overdrive. the first thing to suffer is definitely service.
on the other hand, perhaps they are overwhelmed during the holidays, with restaurants, villas, hotels and such needing more work done.
have you asked to speak with management? i know that sounds goofy, but if you are a regular customer, i'd like to think they'd want to hear from you so they can see where they have a problem.
Always get them mixed up(and I have to ask when I call)...which is the one with the blue bottles?
They once tied my copper lines in knots tightening the fitting, & the gas leaked out in 2 days.
Then another time, they sent me a bottle that lasted 1 day (I checked the bottle, it rusted through the bottom).
I`m lucky that there were no sparks to cause a fire and/or explosion occurred!
They never made good on the copper line issue (I believe a chimp could be trained to do this work).
And they also, didn`t make good on the bottle that was rusted through(even though I brought it there myself, had it filled, & PROVED it with soapy water!)
The yellow bottle company isn`t perfect either, I weigh my bottles upon receiving them as I once had a non-leaking bottle last 3 months instead of the usual 6-8.
And have found I was shorted on the fill weight(funny, I`m NEVER shorted now...)
I fixed the twisty, now your lines leak problem by disallowing anyone but me to connect it!
I keep a emergency 20# bottle, so when I run out, I can wait the (sometimes) several days it takes to get a #100 delivered.
The grille tank is the back up to the back up, & lets me use every ounce of gas I pay for.
We've used Antilles (blue tanks) Gas for 10 years in this home with never a problem. The price goes up, it comes down, but until last year the service has been outstanding.
I thought to put this out there for any insight from you all because since I called them I've seen their truck in my valley TWICE, and when I went to check, my check was still on the empty can. *sigh*
And yes it is a really good idea to have a spare tank. I have one for the stove, one for the dryer, and one spare. Thus, like now, I can juggle a tank and not worry (much) about the delay in getting a refill.
I always try to have them all full around June and secure them. During a hurricane people with propane generators will soon cast an envious eye toward your supply.
Thanks for all your comments.
