ATT - pulling my hair out... options?

AandA2VI · 2018-03-05T21:26:53Z

When we moved from STX to STT I got the ATT wifi box. Its basically another line that supports data and it worked well for about two weeks. Now its not working... well it is but here and there and most days .14mbps. which is useless for my and uploading images and websites. After MANY hours on the phone over the last month I just am fed up with ATT. Lots of reasons but apparently they have zero interest in helping customers in the VI. How they can charge for services we aren't getting?? I've been with then for 13 years but have eno problem cutting the cord. So options? Went to Viya - they have two 40GB cell plans + Unlimited WIFI Hotspot for $200 a month give or take. I pay $240 with ATT for unlimited all BUT after 22GB it does slow down on all three devices. while 65GB might be more than enough for an average user.... well I use about 200GB in a month... and thats a normal month - not a busy month. No not MB - GB lol. My files are very large. Unfortunately via cable isn't in my area yet and wont be for another month. When it gets here I would cancel the Viya hot spot and get their cable internet which is $10 more but fast and works great for me in the past... well on STX it was great. I am really leaning towards Viya but I am worried they'll scream em over with some contract or huge fee to cancel if it sucks. I am also hearing that springs is awesome on the Northside which surprised me. Haven't looked at their plans yet but always thought sprint kinda sucked here. > Anyone here have via cell? Does it work? > Does anyone have sprint on STT? Northside does it work well? > Does anyone use the Viya hotspot and is it OK or also too slow for streaming movies etc? > Do all these go off of the same towers anyway? So I wonder if so would switching be useless since the towers are still not fixed? How TF WAPA can get it together and multi billion dollar company like ATT can't, is beyond me. ** I wont pay for BBVI and wont use Surge although I have heard good reviews but I called when we moved back to STT, got a voicemail and they never called me back so I'm gonna say no on that too. I need troubleshooting support to be there when I need it.

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Alana33

(@alana33)

Posts: 12365

Illustrious Member

Any idea Beeski when Inner Brass might be back up?
Much calmer seas today.

What about Mt. Top tower?

Posted : March 9, 2018 1:37 pm

Beeski

(@beeski)

Posts: 644

Honorable Member

Any idea Beeski when Inner Brass might be back up?
Much calmer seas today.

What about Mt. Top tower?

Garvin has the Flu. He may try to get to Inner Brass this weekend. It is his design, so we need him to go there.

Mtn Top is not a major site for us. We have plans to expand it in the future.

Posted : March 9, 2018 2:26 pm

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ATT - pulling my hair out... options?

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