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Best cable/internet provider?

 
KevoCleary
(@KevoCleary)
Advanced Member

I live in St John and would like to sign up for internet and cable. Who do you use and are you happy with what they provide and their customer service? We are thinking about going with satellite but I want to know what people think of it before I make any decisions. Thanks

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Topic starter Posted : February 15, 2010 5:56 pm
glynnswife
(@glynnswife)
Advanced Member

I live on St. Thomas and have used Innovative for cable and internet for about four years now. I have only had it go down twice (internet). In the last two years the customer service has continued to get better and better. Just wish cable TV was more up to date.

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Posted : February 15, 2010 6:11 pm
East Ender
(@east-ender)
Expert

Broadband VI.

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Posted : February 15, 2010 7:10 pm
jay
 jay
(@jay)
Advanced Member

I'm using Innovative too....No problems with it going offline....Like Donna said, pretty rare. Customer service is a bit off, but other than that its not bad......Oh, internet is great from sight to sight, but a bit slow downloading.

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Posted : February 15, 2010 8:12 pm
fdr
 fdr
(@fdr)
Trusted Member

On St. John, we basically have a few options for Internet. Satellite will get you very good uptime, but your speeds won't be as good as Innovative or Choice. If you don't have good line of sight to the tower on STT, Choice is not an option. AT&T 3G wireless is good option if you have good cell service where you live; if not, again, not an option. Your only other choice is VI Powernet (Innovative DSL), which works pretty well if the wiring to your house works OK; if not, you'll lose Internet when it rains and get it back when it dries out. Innovative's uptime and quality of service has continued to improve over the last couple of years, as someone else mentioned. IMO, satellite is not worth the cash except as a backup -- it's slow, but you'll be up if there's a hurricane.

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Posted : February 15, 2010 10:12 pm
Exit Zero
(@exit-zero)
Trusted Member Registered

If there is a hurricane ?? -- you will have had to take the dish down ahead of time and after you reassemble it and aim it you will need power as well.

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Posted : February 15, 2010 11:31 pm
SkysTheLimit
(@SkysTheLimit)
Trusted Member

If there is a hurricane ?? -- you will have had to take the dish down ahead of time and after you reassemble it and aim it you will need power as well.

That's the beauty of satellite. Start the generator and have TV and internet.
Easy to take down and put back up. No aiming required if you only take the dish down and leave the bracket up.

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Posted : February 16, 2010 11:54 am
stiphy
(@stiphy)
Trusted Member

For cable Dish is the only thing that will get you stateside TV with High Def and DVR. You can get everything you need with 1 4 foot Dish which is not that expensive or that big. IMO it's a big no brainer these days unless you really don't mind having 1995 quality cable TV.

Sean

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Posted : February 16, 2010 12:38 pm
Beeski
(@beeski)
Trusted Member

For TV, dish network blows away Innovative. Channel selection, HD, picture quality, recovery after a storm, all favor Dish Network.
This message board's Sloop Jones lives on STJ and installs Dish Network.

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Posted : February 16, 2010 1:28 pm
SkysTheLimit
(@SkysTheLimit)
Trusted Member

For True!

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Posted : February 16, 2010 2:01 pm
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