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speee1dy
(@speee1dy)
Expert
Joined: 11 years ago
Posts: 8699
January 14, 2018 7:33 pm  

HI

Does anyone have a working number for dish. We called the 1 800 number and they gave us a number that isn't working.

For the past couple of weeks we have been having issues. Certain channels are pixilated . The signal isn't very good, keeps going out as if we have a big storm. And the last couple of days it's wants us to reset and right now the TV in the living room will not reset.

A phone number or help would be appreciated.

Thank you


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rmb2830
(@rmb2830)
Advanced Member
Joined: 11 years ago
Posts: 447
January 14, 2018 8:47 pm  

I spoke to them on Thursday and again today at 800-333-3474. But it was not tech support, just customer support re account


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singlefin
(@singlefin)
Trusted Member
Joined: 5 years ago
Posts: 797
January 14, 2018 9:44 pm  

Perhaps the dish shifted during the big blow? Take a close look at the mounting brackets. You might be able to see some old marks where it used to be. A simple adjustable wrench on the hardware should do the trick. A few degrees one-way or the other could through it out of whack.


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ironheadUSVI
(@ironheadUSVI)
Advanced Member
Joined: 2 years ago
Posts: 253
January 15, 2018 10:58 am  

Paradise Satellite 340-718-2488


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vicanuck
(@vicanuck)
Trusted Member
Joined: 9 years ago
Posts: 2329
January 15, 2018 11:50 am  

You can re point your Dish yourself. Just get the system set up page up on your screen and have someone to help you call out the signal strength percentage as your adjust the Dish. Very easy.


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speee1dy
(@speee1dy)
Expert
Joined: 11 years ago
Posts: 8699
January 15, 2018 1:13 pm  

they came out and repaired it after the storm. this was just in the past few weeks. also things i have set to record, dont

Perhaps the dish shifted during the big blow? Take a close look at the mounting brackets. You might be able to see some old marks where it used to be. A simple adjustable wrench on the hardware should do the trick. A few degrees one-way or the other could through it out of whack.


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speee1dy
(@speee1dy)
Expert
Joined: 11 years ago
Posts: 8699
January 15, 2018 1:14 pm  

thank you for the suggestions


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speee1dy
(@speee1dy)
Expert
Joined: 11 years ago
Posts: 8699
January 15, 2018 1:16 pm  

is this a different number than what is in the phone book?

Paradise Satellite 340-718-2488


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rmb2830
(@rmb2830)
Advanced Member
Joined: 11 years ago
Posts: 447
January 15, 2018 5:35 pm  

can reach Paradise at 340-513-1141


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speee1dy
(@speee1dy)
Expert
Joined: 11 years ago
Posts: 8699
January 15, 2018 10:21 pm  

thanks for the number

can reach Paradise at 340-513-1141


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speee1dy
(@speee1dy)
Expert
Joined: 11 years ago
Posts: 8699
January 16, 2018 6:31 pm  

Thanks for the number. Hubby called and left a number. Hubby also received an email telling him to call the 1 800 that doesn't do anything for us down here, they just tell you to call the local provider

Anyone know where paradise is located.

I think we need new boxes.


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