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speee1dy
(@speee1dy)
Expert

the walmart situation is being discussed on The Vibe-some people say it is a customs issue. if that were true why can some people still get household items and why do they still ship at all.

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Posted : October 25, 2012 12:00 pm
gringojj
(@gringojj)
Advanced Member

I bought a TV from Walmart about a month ago and was having some problems with it. I called them late last week(after all the shipping problems started) and they mailed out a replacement TV very quickly via USPS and I got it early this week.

SO.....this leads me to believe it is NOT a shipping problem. They were able to mail it out right to me with no problems.

This whole situation is very strange and its odd that we have not gotten any answers as of yet.

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Posted : October 25, 2012 12:10 pm
speee1dy
(@speee1dy)
Expert

well, it is mostly household items and toiletries that we are having the problem with. someone at work tried to order a ds handheld gameand other games to go with it and they would not ship that. another person at work was able to order games for a ds and wii.

no rhyme or reason

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Posted : October 25, 2012 12:38 pm
speee1dy
(@speee1dy)
Expert

so this morning i also hear that stt is not having the same problem with shipping that stx is due to senator r.r.
Don't know if this is true or not.

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Posted : October 25, 2012 3:49 pm
stjohnjulie
(@stjohnjulie)
Trusted Member

The order I placed with walmart.com after reading this thread went through and arrived shortly via Priority Mail. It was NOT for household items though. It was for a toddler bike. I did also throw some household items into the cart just to see what would happen and it was a no go. Said they could not ship due to restrictions. I can still order from cvs.com for household items.

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Posted : October 26, 2012 9:16 am
picaflores
(@picaflores)
Advanced Member

I emailed them again yesterday, told them we were about ready to give up on Walmart shipping to the USVI.

Here's their reply:

We have to inform you that we had a temporary issue to ship to US Virgin Islands and other APO FPO Addresses due to some carrier restrictions. It suppose to be corrected by October 18. We advise you to contact your local post office and check with them if they changed the shipping requirements.

So now they are saying it is a USPS problem?

Will check with them....

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Posted : October 26, 2012 11:02 am
vicanuck
(@vicanuck)
Expert

Ship your Wal-mart orders to VI Cargo....no issues there and cost effective!

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Posted : October 26, 2012 12:04 pm
picaflores
(@picaflores)
Advanced Member

So, stopped at the post office today, asked them what the problem is, and was told that it is not USPS that is the problem, but it is the governor's office...?!
Don't know...

They also said that they had a customer today picking up a Walmart order, she had said she did not have any problems, but she did have to $15 for shipping.

I gave up, I ordered today (after 3? weeks) and had it send to ViCargo, will see how it goes.

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Posted : October 26, 2012 8:05 pm
Linda J
(@Linda_J)
Expert

I'm not sure how the governor's office could be involved in the delivery of the US mail?

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Posted : October 26, 2012 10:45 pm
picaflores
(@picaflores)
Advanced Member

Well, that is what I I was thinking too.

They told me it was in an effort to have people buy locally.

I'm not claiming that any of it is true nor that it makes sence, just that that is what I was told.

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Posted : October 27, 2012 1:27 pm
picaflores
(@picaflores)
Advanced Member

By the way, my Walmart order was just shipped, all by Fedex.

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Posted : October 27, 2012 1:41 pm
speee1dy
(@speee1dy)
Expert

what was your order? any household or toiletries

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Posted : October 27, 2012 2:00 pm
picaflores
(@picaflores)
Advanced Member

Small groceries and toiletries.

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Posted : October 27, 2012 3:07 pm
LuckyGirl56
(@LuckyGirl56)
Advanced Member

Tried once again to order from Walmart. Vitamins and supplements. Would not ship to my STX address.

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Posted : October 27, 2012 3:56 pm
Bratt
(@Bratt)
Advanced Member

Lucky, me too...............I would like to know what's REALLY going on with Walmart.

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Topic starter Posted : October 27, 2012 4:11 pm
speee1dy
(@speee1dy)
Expert

interesting

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Posted : October 27, 2012 4:56 pm
Bratt
(@Bratt)
Advanced Member

Just picked up my Walmart shipment from VI Cargo and did the math. Still saved money. Not as much as the free shipping option, but, still was able to save some.

"buy local" some of the items I ordered I can't find on island. I have checked for 2 years.

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Topic starter Posted : October 29, 2012 4:00 pm
ms411
(@ms411)
Expert

Maybe Wal-Mart's margins are less, so it's no longer profitable for them to ship to USVI for most items. My friends in the States are saying Wal-Mart's prices are no longer consistently the lowest, so they've started shopping elsewhere.

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Posted : October 29, 2012 7:59 pm
speee1dy
(@speee1dy)
Expert

it was discussed on the country station talk show today. someone said the government requested that walmart restrict shipping to us on household items. not the post office and not walmart.

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Posted : October 29, 2012 8:01 pm
OldTart
(@the-oldtart)
Expert

Someone said ...

Maybe someone who's having this problem with Walmart could call the Governor's office to find out whether or not this is true. The number is 774-0001.

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Posted : October 29, 2012 8:06 pm
ms411
(@ms411)
Expert

I doubt the governor's office would admit to that. Can you order directly from the Wal-Mart in PR?

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Posted : October 29, 2012 8:15 pm
speee1dy
(@speee1dy)
Expert

i don't know the someones name but i think she is one of the talk show hosts on that station

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Posted : October 29, 2012 8:23 pm
Bratt
(@Bratt)
Advanced Member

It's sad we can no longer get crackers that aren't stale, dog food without bugs and laundry soap at a reasonable price. However, if they continue to ship to VI Cargo, I will continue to shop Walmart.com. The ladies at the VI Cargo office, as well as the gentlemen in the warehouse are all professional and pleasant. They even carry the heavier stuff to the car without even being asked.

No shopping carts in the store, never have that problem online! Not having to wait in line for 20+ minutes to find out it's a cash only line. (no signs posted) Products you went for are not on the shelves and poor customer service of Kmart and other establishments here, why would you not want to shop online?

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Topic starter Posted : October 29, 2012 9:01 pm
OldTart
(@the-oldtart)
Expert

I doubt the governor's office would admit to that.

Rather than make an assumption, it would be so easy to call and find out.

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Posted : October 29, 2012 9:36 pm
ms411
(@ms411)
Expert

I've voiced my opinion, and I've only bought from Wal-Mart once so I'll leave making the call(s) to somebody else.

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Posted : October 29, 2012 9:53 pm
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