WAPA and defective ...
 

WAPA and defective meter  

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captpete
(@captpete)
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March 2, 2014 11:04 pm  

will happily contact them all....but first need to establish the facts that WAPA is "actually" causing or allowing the altering of the data for their billing calculations through the use of non compliant meters, at least on ST Croix..
If I find that more than average amount of meters are calculated to register higher than specifications...that is step #1.
I will also record each and every meter tested, and fully report to WAPA results...!


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captpete
(@captpete)
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March 3, 2014 8:51 pm  

be still my heart....got a call from WAPA just a few minutes ago!
Lady asked why I called and left messages...not the fact of what I left for my original message....duh!
then she asked me to explain why I called...after telling her...she said so what is the problem...not that a meter indicating 12.50% higher than actual consumption...was quite an error!
Said when she could find the right person, she would get back to me....when asked who that "right person" might be...I was told, not your need to know, but we will get back as soon as we know who to contact.
the fun never stops coming....WAPA: Weep And Pray Always!


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Alana33
(@Alana33)
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March 3, 2014 9:14 pm  

Good Grief. Maybe you should ask to speak with Hugo Hodge, directly, instead of being given the run around. If they refuse to allow that, then write or contact the senators to get them to earn their salaries. The BUCK has to stop somewhere but then again this is the VI where getting help when needed from the VI Gov. bureaucracy can drive one beyond the limits of unrelenting frustration.


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caribstx
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Posts: 546
March 3, 2014 10:10 pm  

Keep us posted! If you are successful you could be an inspiration for all of us downtrodden ratepayers. Pave the way!


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rotorhead
(@rotorhead)
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March 4, 2014 3:04 am  

We had a similar problem about 10 years ago. We buried our electrical service and at the same time switched from 200 amp service to 400 amp service. This required switching from a 200 amp analogue meter to a 400 amp digital meter. Our WAPA bill doubled. We called for 10 months explaining that something must be wrong because we did not change our load we only switched meters. No success with WAPA, they ignored us.

We finally found out that the only person at WAPA who understood the digital meters had left. We contacted the owner of Petlock Electric in Peter's Rest. He came out and inspected our meter and found out that the CT had been wired incorrectly. He documented it and contacted people that he knew at WAPA. We finally got a $10,000 credit from WAPA. It was nice not having a WAPA bill for a year.

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captpete
(@captpete)
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March 11, 2014 4:24 am  

WAPA came and took the defective meter, never called or even said they were going to do anything!
The new meter is a full 100% digital net meter style...now all I need is a letter of compliance that this meter is accurate to standard for what it is supposed to be doing!
Wonder have that is going to happen...
Stores need to certify their scales to charge per pound pricing of commodities, gas stations need to certify that they are truly selling a "gallon" of gas....is WAPA exempt from proving their WATT is truly a WATT???
This happened later Saturday afternoon....never knew WAPA technicians would do meter work on a Saturday....good for them!
Guess a little overtime is nice.


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Tiberius
(@Tiberius)
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March 11, 2014 1:48 pm  

I vaguely remember some one saying to take a stand against those butt heads or stop moaning. It's about time! Keep up the good work.


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captpete
(@captpete)
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Joined: 13 years ago
Posts: 285
March 11, 2014 3:42 pm  

Another great day on the internet....found the exact test procedure from the manufacture of the new meter.
same set up as was supplied for testing the analog meter I used to have...so I can use the same test equipment that I now have.
going to test this meter as soon as I get the time to do so.
the manufacture states that the meter has a wide range of tolerances...also that allows for a wide range of variables when installing and setting the meter to the needs and necessities of the utility.
WAPA is within their own needs to establish a meter that is off in its ability to record data...since that only accounting is to their own income!
Will report the test as soon as I get it done....fingers crossed it will be as accurate as the manufacture states it is....within 0.2%.


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vicanuck
(@vicanuck)
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Posts: 2415
March 11, 2014 4:33 pm  

Please keep us updated on this! I have a new digital meter too and would like to follow in your foot steps.


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Alana33
(@Alana33)
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March 11, 2014 6:51 pm  

Can you request one??


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captpete
(@captpete)
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Joined: 13 years ago
Posts: 285
March 12, 2014 5:17 pm  

I am apprehensive that this new meter will be just as inaccurate as the previous one...mostly since this meter is a 2012 model and doesn't look like it us brand new and just out of the box.
GE says they are very easy to program and set up procedure...provided that the technician uses the software and equipment as designed!
It is adjustable to current flow...Just what WAPA needs to overcharge!
I will be doing a series of test on this unit as soon as I get the time...same test as the regular analog meters...I'm ready!


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East End Doug
(@East_End_Doug)
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Posts: 236
March 12, 2014 11:08 pm  

I would also like to know since my WAPA bill has jumped 20% with out any changes in our lifestyle.


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captpete
(@captpete)
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Posts: 285
March 13, 2014 7:31 pm  

Update to the defective meter.
As stated in the past correspondence, the meter was tested to the parameters of what it is supposed to do...I used a fixed 2600 watt fxed load, fully known value and stamped into the metal frame. Designed for 240 volt, single phase, 60 hz power.
The test parameters came from one of the largest meter re-manufacturers in the states...with a full data sheet of how to test a meter.
I subsequently have received several other test plans from both meter manufacturers and also compliance test company's...all use the same process.
This morning I received an e-mail from WAPA customer service and they stated they took the meter and tested it with their technical personnel...and the meter tested +0.05% on a high load, and -0.07% on a low load....!
As they stated fully in compliance with their standards....what ever they are.
I replied that I need to know their load factors and time constraints for testing....since kilowatt hours are based upon load and time, nothing else.
I would love to see the testing process that they use...since all the tests that I ran indicated other results...of course I learned mathematics stateside in grade school, high school and college...that maybe different that what they teach here!
Presently I have an other meter that is in series so they both read the same load...wonder what that will supply in info and data when I try to match up the two meters.
onward to results.


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captpete
(@captpete)
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Joined: 13 years ago
Posts: 285
March 14, 2014 6:31 pm  

for those interested in testing their own meter:
How to test a power meter


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DanielB_STX
(@DanielB_STX)
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Joined: 13 years ago
Posts: 309
March 14, 2014 9:30 pm  

Thank you captpete for the link...........I will use it............


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