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Joined: 9 years ago
Posts: 2524
November 19, 2014 1:57 pm  

I heard of this as a rumor. Nothing in the media that I know of:

As a result of recent security incidents in retail locations, our internal security processes detected an external security breach and information regarding your Visa Debit card number may have been compromised.

Our customers’ security is of the utmost importance. For this reason, we have taken preventative measures and effective Monday, November 17th, 2014 your card is available only for ATM transactions (through the ATH Network) using your personal identification number (PIN) and at retail locations where PIN-based sales are accepted. Your account has not been cancelled. You will still have the same account number and the same benefits. We continue to carefully monitor all account transactions.

If you want a temporary replacement card, visit any of our branch locations and ask your service representative to assist you. Note that we will replace all affected cards in the very near future. Or, you may call us at our FirstLine Solutions Center toll free, at 1.866.695.2511 (USVI) and 1.284.495.8899 (BVI) and one of our service representatives will gladly assist you.

If you need information regarding your “PIN” or you have any questions regarding identity theft, please call our FirstLine Solutions Center, toll free, at 1.866.695.251 (USVI) and 1.284.495.8899 (BVI) and one of our service representatives will gladly assist you.

We recommend that you closely monitor your monthly account statement for the next 12 to 24 months and notify us of any unauthorized transactions, as stipulated in your account agreement. In the USVI, you can also ask for your free credit report in any of the Credit Agencies stated below.


Edit: Now I see a story in the STX Source dated today.

Joined: 13 years ago
Posts: 2856
November 20, 2014 11:25 am  

There was an article in the Avis today about this. My daughter came home last night and told us that First Bank had emailed her and is now restricting the use of her Visa Debit card to only ATMs and stores the have PIN based terminals. Her card had already been breached once a few months ago with fraudulent charges at Macy's in New York for which she was reimbursed.

I personally do not use Debit cards, only credit cards where I'm protected 100% against fraud.

Joined: 15 years ago
Posts: 8864
November 20, 2014 4:59 pm  

some debit cards are protected 100% against fraud

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