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Broadband VI slow lately?

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xXxRUDExXx
(@xxxrudexxx)
Advanced Member

My download speed is still crazy-fast.

I want THAT!

Bernie

that's what we are working towards Bernie....we want it for you too.
exciting changes / upgrades coming....viNGN...new technologies.......it will happen.
Its pretty cool to think how far we've come......that our first high-speed service was 256kbps.....that was 10 years ago!

Care to elaborate?;)

FTTP:@)? LTE?

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Posted : January 11, 2013 4:31 pm
Beeski
(@beeski)
Trusted Member

Care to elaborate?;)

FTTP:@)? LTE?

I could tell you....but then I'd have to keep you out of circulation for a year. After telling you, I could force you to:
- cash a check at Banco Popular Sunny Isle on a Saturday morning
- return a broken cable box at Innovative
- pay your bill in person on the one day WAPA is open during Christmas holidays
- find a parking space in Charlotte Amalie on a 5+ cruise ship day

That should take you about a year, and by then....

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Posted : January 11, 2013 5:11 pm
Coolopotomus
(@Coolopotomus)
New Member

This is the fastest I've ever been able to clock using the $99.95 plan with my computer directly cabled in (as opposed to using wireless):

Unfortunately, my average speeds are even lower than this at around 3mps down & 0.6mps up - no different then what I was seeing with the $49.95 plan over wireless.

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Posted : January 3, 2014 2:52 pm
Beeski
(@beeski)
Trusted Member

This is the fastest I've ever been able to clock using the $99.95 plan with my computer directly cabled in (as opposed to using wireless):

Unfortunately, my average speeds are even lower than this at around 3mps down & 0.6mps up - no different then what I was seeing with the $49.95 plan over wireless.

Coolopotomus, you are running a speed test to Road Town Tortola, which means it has to go to the States and back down to the BVI's.
Lots of variables in that equation that are outside of any ISP's control.
Run a speed test to Miami or St. Croix or St. Thomas.
If it is still not to your liking, call 719-2943 on STX, or 774-5780 on STT/STJ.

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Posted : January 3, 2014 3:00 pm
JulieKay
(@JulieKay)
Trusted Member

This is the fastest I've ever been able to clock using the $99.95 plan with my computer directly cabled in (as opposed to using wireless):

Unfortunately, my average speeds are even lower than this at around 3mps down & 0.6mps up - no different then what I was seeing with the $49.95 plan over wireless.

Coolopotomus, you are running a speed test to Road Town Tortola, which means it has to go to the States and back down to the BVI's.
Lots of variables in that equation that are outside of any ISP's control.
Run a speed test to Miami or St. Croix or St. Thomas.
If it is still not to your liking, call 719-2943 on STX, or 774-5780 on STT/STJ.

Speedtest automatically selects the "best server based on ping" - you can't choose the server. For whatever reason the server Cooloptomus is getting as "best" for speed is in Tortola.

Btw this is what I just got in FL on Comcast's Xfinity:

*grins*

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Posted : January 3, 2014 3:15 pm
quirion
(@quirion)
Advanced Member

After the test is done click new server and select a different one.

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Posted : January 3, 2014 3:40 pm
JulieKay
(@JulieKay)
Trusted Member

After the test is done click new server and select a different one.

I select "new server" and it still defaults back to "selecting best server based on ping" - it just re-runs the test. I don't get a list of servers to choose from.

ETA: Okay, there is a map - click on the server you want to ping to!

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Posted : January 3, 2014 3:43 pm
trainwreck82
(@trainwreck82)
Advanced Member

Innovative Business "Gold" @ $300/mo. If it goes any faster I'm going to have to start passing out helmets at work.

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Posted : January 3, 2014 5:02 pm
isl3985
(@isl3985)
Advanced Member

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Posted : January 3, 2014 7:22 pm
Mixie
(@Mixie)
Advanced Member

When running a SpeedTest.net test you need to eliminate things out of BBVI's control:
1- your internal WiFi
2- your router
3- bandwidth used by other computers at your home/office
4- bandwidth used by your computer
So for 1,2,3 you need to plug your computer directly into the gizmo provided by BBVI. Not easy, you may need to purchase a long LAN cable.
Alternatively, shut all other computers down and run the test with a LAN wire between your computer and your router.

For 4, close everything on your computer that talks to the internet. The obvious like Netflix, cloud backup and look for the less obvious like WIndows downloading a large upgrade in the background.

Select a server near you (STT or STX) and run the test 3 times -- until the numbers stabilize.
Then run tests to Florida.

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Posted : January 4, 2014 12:10 pm
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