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Broadband VI slow lately?  

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DonExodus
(@DonExodus)
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Joined: 9 years ago
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January 9, 2013 5:47 am  

Just what the title says. Is it just me, or is anyone else experiencing terrible latency/lag/slowness.

Whit


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SunnyCaribe
(@SunnyCaribe)
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Posts: 495
January 9, 2013 10:27 am  

Our BBVI speed doubled in the last several weeks.


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DixieChick
(@DixieChick)
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January 9, 2013 11:31 am  

we were just discussing last night how slow it has become. they were suppose to speed it up but instead it has gotten worse.


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SkysTheLimit
(@SkysTheLimit)
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January 9, 2013 11:48 am  

BBVI $99 plan, Northshore STX


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picaflores
(@picaflores)
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Posts: 160
January 9, 2013 11:55 am  

I have noticed it too, it's fine for a while, and then suddenly sloooow.
We have the $49,95 plan in Princesse area.


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speee1dy
(@speee1dy)
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Posts: 8762
January 9, 2013 11:59 am  

i have noticed a lot of in and out service.


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bobnq3x
(@bobnq3x)
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January 9, 2013 12:19 pm  

Cotton Valley STX. $49.95 'Residential Broadband'.

Yeah, it's been atrocious lately. I suspect the fiddling about in C'sted has a lot to do with it.

Bob


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Ca. Dreamers
(@ca-dreamers)
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January 9, 2013 12:57 pm  

This morning $49/month far better than I had in California as I was at the end of the line fro DSL from At&T


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DonExodus
(@DonExodus)
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Posts: 301
January 9, 2013 1:11 pm  

$99/month. So??


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Beeski
(@Beeski)
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January 9, 2013 1:12 pm  

Cotton Valley STX. $49.95 'Residential Broadband'.

Yeah, it's been atrocious lately. I suspect the fiddling about in C'sted has a lot to do with it.

Bob

Bob, you just showed a 1.63Mbps download, you pay for 1.5Mbps, with 16ms latency to STT.
I hope you are being sarcastic about "atrocious".

We have increased everyone's speeds again. Residential and Business. Bob, Don and Dixie, if you are having issues, please call the office at 719-2943, or email stxsupport@broadband.vi and we'll get it straightened out. (774-5780 for STT, sttsupport@broadband.vi....and St. Johnian's just track down Tory in his black FJ Cruiser).


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stt007
(@stt007)
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January 9, 2013 1:49 pm  

Beeski, what is the paid for speed on the $99 service?


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bathiel
(@bathiel)
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January 9, 2013 2:06 pm  

Mine keeps fluctuating (mid-island north shore STX). One minute it's 6.5 download, 2.0 up, a few minutes later it's 2.5 down and .45 up.

Broadband has been very responsive to my questions, by the way. I'm very happy with that aspect. I just wish we could find a way to keep speeds more consistent (which may be too much to ask from a technical standpoint given the challenges with the islands in general).

Bernie


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Beeski
(@Beeski)
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January 9, 2013 2:13 pm  

$99/month. So??

Don, have you called or emailed support?
I don't know who you are behind an anonymous Internet message board name


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Beeski
(@Beeski)
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January 9, 2013 2:15 pm  

Beeski, what is the paid for speed on the $99 service?

www.broadband.vi


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STXBob
(@STXBob)
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Joined: 14 years ago
Posts: 2138
January 9, 2013 2:20 pm  

I'm very happy with Broadband VI. They are very responsive when I have an occasional problem.

I was surprised to clock such fast download speed today. I ran the speed test three times in the last hour and got the same speeds each time. I'm in Salt River, STX.


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Beeski
(@Beeski)
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Posts: 644
January 9, 2013 2:27 pm  

I'm very happy with Broadband VI. They are very responsive when I have an occasional problem.

I was surprised to clock such fast download speed today. I ran the speed test three times in the last hour and got the same speeds each time. I'm in Salt River, STX.

Thanks Bob, unfortunately those speeds will be scaled back soon.
We found a bug in our queueing / speed limiting program, which is leading to some of the issues people are seeing on this thread.
I got a 22Mbps speed test to Miami at a friends house over the weekend.....and he still found a way to give me grief that his upload was only 2Mbps 😉


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isl3985
(@isl3985)
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Posts: 73
January 10, 2013 1:48 am  

Speed test shows mine around 10 mbps, however I still can't stream a low-quality 1:00 youtube video without it stopping to load every few seconds. (td)


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Beeski
(@Beeski)
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Posts: 644
January 10, 2013 11:12 am  

Speed test shows mine around 10 mbps, however I still can't stream a low-quality 1:00 youtube video without it stopping to load every few seconds. (td)

There was a problem with the feed from PR last night, it was fixed around 10pm.
Should be good now.


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Alana33
(@Alana33)
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January 10, 2013 3:21 pm  

Appearently not as I am only getting 0.4mbps download and 0.31mbps upload while paying $99.95 for the BBVI service.
Usually the speed is good but not lately.


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Beeski
(@Beeski)
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January 10, 2013 6:15 pm  

Appearently not as I am only getting 0.4mbps download and 0.31mbps upload while paying $99.95 for the BBVI service.
Usually the speed is good but not lately.

Have you contacted the office so we can take a look?
Again, anonymous message board posts won't get it fixed.


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STXBob
(@STXBob)
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January 10, 2013 9:45 pm  

My download speed is still crazy-fast.


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Alana33
(@Alana33)
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January 10, 2013 10:41 pm  

Thanks Beeski - will do so tomorrow.
I just happened to check the speed today while I was reading the posts as the it has been pretty slow lately.


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bathiel
(@bathiel)
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January 11, 2013 2:14 am  

My download speed is still crazy-fast.

I want THAT!

Bernie


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Beeski
(@Beeski)
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Posts: 644
January 11, 2013 12:58 pm  

My download speed is still crazy-fast.

I want THAT!

Bernie

that's what we are working towards Bernie....we want it for you too.
exciting changes / upgrades coming....viNGN...new technologies.......it will happen.
Its pretty cool to think how far we've come......that our first high-speed service was 256kbps.....that was 10 years ago!


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Alana33
(@Alana33)
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January 11, 2013 3:19 pm  

[/img]

This is speed this morning.


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