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Innovative fiber optic

 
STX46
(@boyd46)
Advanced Member

Is anyone using this for their internet?? Any comments

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Topic starter Posted : May 29, 2014 10:18 am
Beeski
(@beeski)
Trusted Member

its not fiber to the home, its coax to the home via a cable modem......and no, I have no experience with it.

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Posted : May 29, 2014 12:56 pm
OldTart
(@the-oldtart)
Expert

It's not bad but I have two issues which are prompting me to call Broadband VI soon to see if I have good line of sight where I am on STT.

First, during a power outage, the old system still enabled me to plug in a simple phone to the landline (answering machine 'phone needs power) so I had that communication. Don't have a cellphone, no need for one. That's not possible now with the new set-up which really irks me no end.

Secondly although I can honestly say that I've very rarely in 30 years here had any problems with any landline service, it was really messed up recently for a few days when the telephone service would come on and off randomly. I still had electricity but because the 'phone line was out the internet kept going down too. With Broadband I'd still have internet in the same situation.

The promises of greatly increased internet speed with the new system never happened. I just have the basic residential service which suits me fine but realized absolutely no increase in speed when the new system was operational.

It seems from the BroadbandVI website that they're currently offering free installation (usually $200) so it's a no-brainer for me to switch over to them if all matches up as the monthly charge is exactly the same as I'm paying Innovative and I may even get better speed as well.

Hope that helps!

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Posted : May 29, 2014 1:22 pm
SkysTheLimit
(@SkysTheLimit)
Trusted Member

Many Evo customers have reported problems.....

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Posted : May 29, 2014 1:55 pm
OldTart
(@the-oldtart)
Expert

Many Evo customers have reported problems.....

OK, stupid question #999 from a tech dummy - what's Evo?

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Posted : May 29, 2014 6:00 pm
NYC to STT
(@NYC_to_STT)
Active Member

We've had it for almost a year now. Outside of the recent handful of WAPA power outages we have never lost service. I test the speed regularly and it has always been as fast as advertised. It obviously doesn't match what we had in the states, but given the options we are very satisfied.

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Posted : May 29, 2014 6:03 pm
LiquidFluoride
(@LiquidFluoride)
Trusted Member

Many Evo customers have reported problems.....

OK, stupid question #999 from a tech dummy - what's Evo?

All you need is here:
http://lmgtfy.com/?q=innovative+evo

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Posted : May 29, 2014 8:51 pm
OldTart
(@the-oldtart)
Expert

Many Evo customers have reported problems.....

OK, stupid question #999 from a tech dummy - what's Evo?

All you need is here:
http://lmgtfy.com/?q=innovative+evo/blockquote >

Oh, that's what I have now, just didn't know that's what it was called! As mentioned I have the basic residential and get download 1.58 and upload 0.76 which is essentially the same as I got with the older system. So I got installation people drilling holes, several additional trips out here to fix glitches and a much bigger modem which takes up more desk space for the same speed I had before. That's a nice-a.

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Posted : May 29, 2014 9:35 pm
speee1dy
(@speee1dy)
Expert

that have not come to our house yet. maybe because we only have cable with them?

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Posted : May 30, 2014 12:04 pm
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