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Moving to St. Thomas, need info asap please

 
spc_123
(@spc_123)
Active Member

Hello all,
I've been reading with great interest all the posts here, and I've never found such a wonderful group of helpful people before! I'm hoping you can help me asap. My wife is a travelling nurse and is to be stationed in St. Thomas next week. I work as a computer consultant and need broadband access desperately. The 1-2 MB download is not sufficient, and will need at least a 10Mbps down and 1 Mbps up, which is the standard for broadband for the continental US. We'll be in the Charlotte Amalie area, and cable is provided, but was interested if the cable company offers broadband as well. Any help or info would be most appreciated. Thanks in advance.

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Topic starter Posted : July 4, 2009 5:35 pm
Trade
(@Trade)
Expert

You can check with Broadband VI. I don't know what their speed is.

http://www.broadband.vi/

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Posted : July 4, 2009 5:38 pm
dntw8up
(@dntw8up)
Trusted Member

I don't know if 10Mbps down is doable here, but if it is it will be cost prohibitive. BroadbandVI offers business (may not be possible for residential and may require a contract) 2 Mbps upload and download for $1200.00 per month and a $199 installation fee. If you must have 10Mbps down you likely won't be able to work here.

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Posted : July 4, 2009 5:49 pm
fdr
 fdr
(@fdr)
Trusted Member

Good afternoon spc 123,

You will want to check into your options with satellite service. That's probably the fastest speed you will get for the least money, but if it's not installed in your location you will have to shell out the $1,200+ for initial installation. USVI Internet speeds are adequate for most purposes but do not approach the continental U.S. standard -- probably about 5-10 years away from speeds like that on island. Don't forget that whatever service you choose will not be 100% reliable in terms of uptime, whether it's due to a power outage or to an equipment failure -- again, satellite is the best bet for reliability and uptime.

Good luck to you!

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Posted : July 4, 2009 6:41 pm
East Ender
(@east-ender)
Expert

The cable company, under the same ownership as the telephone company, does not offer broadband. They want you to buy their dial-up internet service! My BroadbandVI is about 1.5 mbps up and down. If dnt doesn't have faster, I don't know who would. You could call some of the EDC companies when you get here to see what they do...

Welcome to the world of "you are not in America anymore." 😉

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Posted : July 4, 2009 10:00 pm
Exit Zero
(@exit-zero)
Trusted Member Registered

Some of the real computer oriented posters are likely enjoying the 4th and will chime in with some other suggestions too so stay tuned. The 'Standard' available in the continental USA does not apply here in many ways.

For sure send the nurse/wife down anyway -- we always appreciate them at the RLS facility.

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Posted : July 4, 2009 10:16 pm
billd
(@billd)
Trusted Member

I'm not sure why you you NEED that speed. Or is it a nice thing? You will not get that speed from Innovative. You can try Choice. I have innovative with an N router for the house. There are times when it is slower than others, but I has never been too slow for me or my tenants.

If you are a heavy user you might be able to move so Innovative or choice.

billd

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Posted : July 4, 2009 10:51 pm
spc_123
(@spc_123)
Active Member

Many thanks to all of ou who responded thus far. I use VPN, which is why I need a little faster speed otherwise my connection times out. I'll keep monitoring and see what I can find, especially in terms of satellite. Thanks again...

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Topic starter Posted : July 5, 2009 12:36 am
dntw8up
(@dntw8up)
Trusted Member

With satellite the latency is poor.

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Posted : July 5, 2009 2:28 am
no0ne
(@no0ne)
Advanced Member

Many thanks to all of ou who responded thus far. I use VPN, which is why I need a little faster speed otherwise my connection times out. I'll keep monitoring and see what I can find, especially in terms of satellite. Thanks again...

Uh, isn't VPN mostly dependent on the host machines?

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Posted : July 5, 2009 5:05 am
bjears
(@bjears)
Advanced Member

FYI - Just did a speed check, we are on STX with BB-VI down 1.22, up .87, ping 119ms works great for us,mail, pictures, etc.

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Posted : July 5, 2009 10:15 am
Tippi
(@Tippi)
Trusted Member

Yes there is high speed here. We have 5Mbps down and 1 Mbps up with Choice. To get faster I believe you have to be a business customer with them, but do ask. You could also get a T1 connection with Innovative.

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Posted : July 5, 2009 11:22 am
spc_123
(@spc_123)
Active Member

Hi Tippi,
Thanks so much! for the 5Mbps down ad 1Mbps up....is it expensive and is it reliable? I could easily work within those parameters. Thanks in advance

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Topic starter Posted : July 5, 2009 5:52 pm
Tippi
(@Tippi)
Trusted Member

Haven't had too many problems lately. Service is good. I'd say go to their office and ask to test it before signing up. If you wife is a traveler 12 weeks would go by fast. You might be money ahead in deposits to stay stateside and visit on long weekends.

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Posted : July 5, 2009 7:31 pm
fdr
 fdr
(@fdr)
Trusted Member

spc 123, I use VPN too for my business. It will work and not drop over slower speeds, but some days it will be much, much slower than others. Speeds are great early in the morning, if that helps!

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Posted : July 5, 2009 8:10 pm
dntw8up
(@dntw8up)
Trusted Member

I've been telecommuting from the VI for several years and have not seen speeds approaching what you want. Be wary of anyone who tells you what you want to hear; if speed will affect your livelihood, verify what you've been told.

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Posted : July 5, 2009 9:45 pm
spc_123
(@spc_123)
Active Member

thanks dntw8up. Will do...very sage advice indeed.

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Topic starter Posted : July 5, 2009 10:23 pm
spc_123
(@spc_123)
Active Member

Tippi,
leaving her there and commuting is NOT an option! I really don't care about the deposits, since we will be there for at least 6 months, and it's possible we may never leave! Everyone seems so nice down there. Can't wait.

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Topic starter Posted : July 6, 2009 1:38 am
Tippi
(@Tippi)
Trusted Member

Spec,

Go for it then! Choice offers the speed we use and the business higher speed. Go to their offices and do the test at the site, then tell them where you'll be living and see how far you are from the tower. Then do a test at the site you'll be living. What you require I'm sure they will work with you to get you the best possible speed.

As an fyi make sure you bring protectors with you, last night we had a lot of lighting which hit around the island. If your home equipment is important to you as what you state make sure you're grounded really good.

Welcome to the islands!

Tippi

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Posted : July 6, 2009 12:24 pm
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