SCOTIA BANK IS THE ...
 
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SCOTIA BANK IS THE WORST

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imissmydog
(@imissmydog)
Advanced Member

I tried to register for on-line banking. After 2 hours and 14 minutes on the phone-giving my ATM and account numbers 12 times, to 12 different people, I have had it. THEIR OWN EMPLOYEES ARE IN DISAGREEMENT OVER WHETHER I HAVE A BUSINESS OR A PERSONAL ACCOUNT!!!!!!!!!! Scotia closed both the Frederiksted and Christiansted branches, leaving only 1 branch on the entire island. Despite the fact that they claim that an ATM is on it's way, they still don't have a ATM in Frederiksted. Now after wasting 2 hours I'll never get back, they now want me to come into the branch. FOR WHAT??????? Online they promise that the online account can be opened in 5 minutes. THAT IS A BOLD-FACED LIE! Don't do your banking at Scotia!

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Topic starter Posted : June 17, 2014 8:28 pm
vicanuck
(@vicanuck)
Expert

I have my mortgage there...worst bank in the VI I have ever dealt with. Other than my mortgage, I have no other dealings with them because they are pathetically useless.

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Posted : June 17, 2014 8:32 pm
Rowdy802
(@Rowdy802)
Trusted Member

Oh, gee whizzz.. MMmm.. Huuuhh... Let me see... it is not a big island... Just get in your car and go to the branch... the other choice is to get an ulcer... just saying...

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Posted : June 17, 2014 9:26 pm
speee1dy
(@speee1dy)
Expert

they suck

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Posted : June 17, 2014 10:02 pm
OldTart
(@the-oldtart)
Expert

And the few other choices we have are so much better? I've not been too happy with Scotia on a few occasions but judging from many comments about many local banks over many years from many people, it seems to be a toss-up.

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Posted : June 17, 2014 11:35 pm
NugBlazer
(@NugBlazer)
Advanced Member

Every bank on STX sucks. Incompetent, lazy and indifferent. I wouldn't bank there if my life depended on it.

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Posted : June 18, 2014 1:00 am
STXjill
(@stxjill)
Advanced Member

Every bank on STX sucks. Incompetent, lazy and indifferent. I wouldn't bank there if my life depended on it.

Yup, I agree. I've kept my accounts at Bank of America, after opening and soon closing one at Scotia 12 years ago. The most competent here on STX seems to be Bank of St. Croix, IMO, but I'll stay with my free banking at BofA 🙂

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Posted : June 18, 2014 1:21 am
DonExodus
(@DonExodus)
Advanced Member

I actually like firstbank. Never really had any problems.

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Posted : June 18, 2014 2:55 am
speee1dy
(@speee1dy)
Expert

nugblazer, bank of st croix is great

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Posted : June 18, 2014 12:15 pm
islandjoan
(@islandjoan)
Trusted Member

Hey Rowdy

The misconception that stress causes ulcers still exists. Peptic ulcers are caused by bacterium, regular use of certain pain relievers, and other medications. Smoking and alchohol use can exacerbate them. 😛

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Posted : June 18, 2014 12:36 pm
Rowdy802
(@Rowdy802)
Trusted Member

Oh, gee whizzz.. MMmm.. Huuuhh... Let me see... it is not a big island... Just get in your car and go to the branch... the other choice is to get an ulcer... just saying...

By the way, I am not being sarcastic, patronizing, etc, etc. I've been there done that and dealt with it several times, and will continue to run into issues like that... Experience taught me to jump in my car and get there... It would be the only way really fix it, unfortunately...

I do understand your frustration...

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Posted : June 18, 2014 12:40 pm
vicanuck
(@vicanuck)
Expert

Its an electronic world, we shouldnt need to go to the branch.

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Posted : June 18, 2014 5:02 pm
Rowdy802
(@Rowdy802)
Trusted Member

...we shouldnt need to...

Normal laws of physics do not exist in the VI's...

A body at rest, doesn't always remain at rest... Said body gets dressed comfortably, grabs sunglasses, jumps in the car, and drives to an office to make it happen..

:-p 😉

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Posted : June 18, 2014 5:56 pm
vicanuck
(@vicanuck)
Expert

That might be fine for people who enjoy standing in long lines, but I have better things to do with my island time.

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Posted : June 19, 2014 12:13 pm
Rowdy802
(@Rowdy802)
Trusted Member

That might be fine for people who enjoy standing in long lines, but I have better things to do with my island time.

Well, good for you...

TTFN

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Posted : June 19, 2014 2:15 pm
OldTart
(@the-oldtart)
Expert

That might be fine for people who enjoy standing in long lines, but I have better things to do with my island time.

In long lines at either the PO or the bank I can usually count on seeing several old island friends I haven't seen in a while so it's always great catch-up time and not wasted for a moment!

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Posted : June 19, 2014 5:00 pm
MissJustice
(@MissJustice)
Trusted Member

1. Internet banking is limited or malfunctioning.
2. Is a foreign bank not FDIC insured (hence the robberies)

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Posted : June 21, 2014 12:11 am
AandA2VI
(@AandA2VI)
Trusted Member

I'm glad I still have my stateside banks. Pay everything online automatically including my mortgage.

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Posted : June 21, 2014 2:08 am
Ronnie
(@ronnie)
Trusted Member

I guess I am lucky as I prefer them over the other two we have here in STT!

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Posted : June 21, 2014 12:15 pm
Mixie
(@Mixie)
Advanced Member

Open an account with Charles Schwab. No fee to use any ATM worldwide. Pay with regular check or VISA card. Take photo to deposit checks. Great online system. No reason to visit a branch anymore.
Only drawback is no excuse for a drive or to stand in line to chat with your friends.

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Posted : June 21, 2014 12:22 pm
Joanna
(@joanna-cssweb)
Advanced Member

I am actually relatively content with Scotia Bank in STX. Bank of America (stateside) is the company that has aggravated me repeatedly over the years, to the point that I have transfered away from them.

I use the on-line Scotia website regularly. When I looked for a STX bank website years ago, the few other choices were far more primitive and perhaps better now.

Far from perfect, and my biggest gripe is that they closed the F'sted branch. Second gripe is no free checking with minimum balance any more, and instead a $8 monthly fee (seems very high). They have made errors 2-3 times over several years (incorrect deposit and check debits/credits), so far in my favor, so I balance my check book regularly to keep tabs.

Admittedly, my criteria is STX-ized after eight years as a STX consumer, and so I never expect service or prices that I can get stateside. Apparently, I must keep a local checking account to keep local contractors happy.

Also, in 2008, Scotia Bank (international) came through the financial debacle with good ratinsg for stability and avoiding the worst business practices leading to bank troubles.

No disagreement here with others' posted experiences .... just wanted to balance the collective critique a bit.

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Posted : June 21, 2014 2:18 pm
CruzanIron
(@cruzaniron)
Expert

Joanna, do you feel comfortable keeping your money in a non-FDIC insured bank?

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Posted : June 21, 2014 5:49 pm
speee1dy
(@speee1dy)
Expert

i thought scotia was insured through canada?

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Posted : June 21, 2014 8:07 pm
OldTart
(@the-oldtart)
Expert

i thought scotia was insured through canada?

They are but insured deposits apparently only apply to funds deposited in Canada in Canadian currency. I'm not so sure that the FDIC is really such a major issue overall as it seems that one's deposits there are only covered up to $250K. Precisely why those with a lot of money diversify their investments.

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Posted : June 21, 2014 9:10 pm
ChrisMI
(@ChrisMI)
Advanced Member

Banking in the USVI is much like life in Cuba or the old USSR. No one gives a shit, 80% of the people are dumber than rocks, and no one gives a shit (repeating intentional). It's an embarassing failure of capitalism that this is what we've been stuck with, and some people even just smile and accept it like at the BMV.

In the states I am treated like gold, greeted by name, and never waited behind more than 1 person in 400+ visits, becuase they actually hire enough staff to handle their customer count. In the USVI I humbly say my 'good afternoon's to a surly crotchety troll hoping they'll process my transaction after waiting 20-30 minutes in a depression-era breadline. When I write Scotia checks to contractors they make them wait over 30 minutes while they run a background check on them (not kidding).

Took me 10 months to get my checks from Scotia, and over a year later they still won't let me add my wife to our account, or let us change our address to the place we actually live, in the VI, forcing us to keep our old stateside mailing address and have any correspondence forwarded us to our home in St. Thomas, DESPITE HAVING OUR MORTGAGE WITH THEM. You can't make this shit up!

At least the weather's nice 🙂

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Posted : June 21, 2014 10:02 pm
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